Somfy Soliris Uno Repair

Repair Somfy Soliris Uno instead of buying new

The Somfy Soliris Uno is an automatic sun and wind sensor for awnings. It automatically extends your awning in sunlight and retracts it safely when the wind picks up; you can also control it manually using the up and down buttons. Like any electronic device, the sensor can fail after years of use. In most cases, this isn't a total loss, but rather a worn component that we replace.

Typical defects of the Soliris Uno

• The controller no longer responds to the Up or Down button.
• It only clicks when pressed, but the awning doesn't move.
• The control system isn't switching at all anymore.

This is how we repair your Soliris Uno

We repair your existing control unit and replace the damaged component instead of replacing the entire unit at a higher cost. The repair costs a fixed price of €25, with a 24-month warranty on the replaced parts. You will receive the invoice after successful repair, and insured return shipping will be arranged after payment is received.

Note regarding the automatic sun and wind sensor

If your awning no longer reacts correctly to sun or wind, the cause is almost always the sensors, not the control unit. This repair will not solve the problem. In this case, please check all sensors on site, if necessary with the support of the free Somfy hotline.

This is how your repair will proceed

Order the repair via the shopping cart. You will then receive the shipping information and send us your removed control unit. We will repair it on the day of receipt and send it back after payment has been received.

This repair applies to the Somfy Soliris Uno with article numbers 1818187, 1818192 and 710122.

This service applies to the Somfy Soliris Uno motor control model 710122.

Frequently asked questions about the Somfy Soliris Uno

Which Soliris Uno part numbers do you repair?

We repair the Somfy Soliris Uno with article numbers 710122, 1818187 and 1818192 You can find the number on the type plate on the back of your control unit.

My Soliris Uno is no longer responding to the up or down buttons. Is this fixable?

Yes, that's the most common defect: the control unit only clicks or doesn't respond at all. Usually, it's due to a single worn component, which we replace. Afterwards, your awning will operate normally again.

How much does it cost to repair the Soliris Uno?

The repair costs a fixed price of €25, with a 24-month warranty on the replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.

How long will the repair take?

We will repair your controller on the day of receipt and send it back after payment has been received.

Where can I find the user manual for the Soliris Uno?

The operating and programming instructions can be found on this page under the "Download" tab. You do not need them for the repair; simply send us your removed control unit.

My awning no longer responds to sun or wind. Is the control unit broken?

Not necessarily. If the Up/Stop/Down buttons work, but the automatic system no longer reacts to sun or wind, the problem almost always lies with the sensors, not the control unit. In this case, check the sensors on site first.