Repair Somfy Soliris Uno IB instead of buying new
The Somfy Soliris Uno IB is an automatic sun and wind sensor for awnings. It automatically extends your awning in sunlight and retracts it safely when the wind picks up; you can also control it manually using the up and down buttons. Like any electronic device, the sensor can fail after years of use. In most cases, this isn't a total loss, but rather a worn component that we replace.
Typical defects of the Soliris Uno IB
- The controller no longer responds to the Up or Down button.
- It only clicks when pressed, but the awning doesn't move.
- The control system isn't switching at all anymore.
This is how we repair your Soliris Uno IB
We repair your existing control unit and replace the damaged component instead of replacing the entire unit at a higher cost. The repair costs a fixed price of €25, with a 24-month warranty on the replaced parts. You will receive the invoice after successful repair, and insured return shipping will be arranged after payment is received.
Note regarding the automatic sun and wind sensor
If your awning no longer reacts correctly to sun or wind, the cause is almost always the sensors, not the control unit. This repair will not solve the problem. In this case, please check all sensors on site, if necessary with the support of the free Somfy hotline.
This is how your repair will proceed
Order the repair via the shopping cart. You will then receive the shipping information and send us your removed control unit. We will repair it on the day of receipt and send it back after payment has been received.
This repair applies to the Somfy Soliris Uno IB with article number 709657.
Notice
We only repair unopened Somfy devices without any prior repair attempts. Unfortunately, we cannot accept devices with moisture or impact damage, or those that have already been repaired.
This service applies to the Somfy Soliris Uno IB motor control model 709657.
Frequently asked questions about the Somfy Soliris Uno IB
Which Soliris Uno IB part number are you repairing?
This repair applies to the Somfy Soliris Uno IB with article number 709657 You can find the number on the control unit's nameplate.
My awning no longer reacts to sun or wind. Is the Soliris Uno IB defective?
Possible. The Soliris Uno IB automatically extends the awning in sunlight and retracts it safely when the wind picks up. If this automatic function fails or the control no longer responds to the up and down buttons, a component is usually defective, which we will replace. The repair costs a fixed price of €25.
The control only clicks when pressed, but the awning doesn't move. Can you repair it?
Yes. If your Soliris Uno IB only clicks or doesn't switch on at all, we will replace the worn component with a 24-month warranty. You will receive the invoice after successful repair, and insured return shipping will be arranged after payment is received.
How much does it cost to repair the Soliris Uno IB?
The repair costs a fixed price of 25 euros, with no hidden costs.
How does the repair process work?
You order the repair via the shopping cart and receive the shipping information by email. Your removed control unit will be repaired on the day of receipt and returned after payment has been received.
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