Repair Somfy Memoris Uno instead of buying new
The Somfy Memoris Uno is a smart switch with a memory function for roller shutters and awnings. Like any electronic device, it can fail after years of use. In most cases, this isn't a total loss, but rather a worn component that we replace selectively.
Typical defects
- The controller no longer responds to the Up or Down button.
- It only clicks when pressed, but the motor doesn't run.
- The control system isn't switching at all anymore.
This is how we repair your control unit
We repair your existing control unit and replace the damaged component instead of replacing the entire unit at a higher cost. Fixed price €25, with a 24-month warranty. You will receive the invoice after successful repair; insured return shipping will be arranged after payment is received.
This is how your repair will proceed
Order the repair via the shopping cart. You will then receive the shipping information and send us your removed device. We will repair it on the day of receipt and send it back after payment has been received.
This repair applies to article numbers 709621, 709623, 709639, 1803008 and 1803016.
Notice
We only repair unopened Somfy devices without any prior repair attempts. Unfortunately, we cannot accept devices with moisture or impact damage, or those that have already been repaired.
This service applies to the Somfy Memoris Uno motor control model 709621.
Frequently asked questions about the Somfy Memoris Uno
How much does the repair cost?
The repair costs a fixed price of €25. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.
How does the repair process work?
You order the repair via the shopping cart and receive shipping instructions by email. You send the control unit via Hermes; the repair is carried out on the day of receipt, and the device is returned insured after payment has been received.
Do I need to send the device in?
Yes, the repair is done by sending it in. You can find the model number on the device.
Where can I find the user manual for Somfy Memoris Uno?
You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.
Erich Averwerser –
Everything went perfectly, just as agreed. I was completely satisfied. Thank you.
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Wolfgang Curian –
Hello, everything worked out wonderfully; the switch was repaired and returned within four days. Thank you very much.
Translated from German by Google · Show original
Verified purchase. Find out more