Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original

Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.

Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original

Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!

Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original

Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!

Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original

Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

Somfy Centralis IB 1800278 central switch control unit

Somfy Centralis Uno IB motor control unit

Somfy Centralis IB 1800278 Central Button Repair

Name: Somfy Centralis IB 1800278 Central Button Repair
Brand: Somfy
SKU: 1800278
Price: 25.00 EUR
Availability: InStock

★★★★★ 5.0 out of 110 Google reviews

25,00 €

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plus shipping depending on destination country: Germany 5.79 €, EU from 8.99 € · Shipping costs by country

No VAT is charged under section 19 (1) of the German VAT Act (UStG, small business scheme). plus shipping costs

Is your Somfy Centralis IB central control unit no longer switching or responding? We repair your motor control unit for a fixed price of €25. 24-month warranty. You will receive the invoice after successful repair; insured return shipping will be arranged after payment is received. Item number 1800278.

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SKU: 1800278

Categories: Centralis, Somfy Motor Control Repair

Brand: Somfy

Repairing Somfy Centralis IB central switch instead of buying a new one

The Somfy Centralis IB central control unit is a motor control for roller shutters and awnings, allowing you to operate your drive in the up, down, and stop positions. Like any electronic device, it can fail after years of use. In most cases, this isn't a total loss, but rather a worn component that we replace.

Typical defects

The controller no longer responds to the Up or Down button.
It only clicks when pressed, but the motor doesn't run.
The control system isn't switching at all anymore.

This is how we repair your motor control unit

We repair your existing motor control unit and replace the damaged component instead of replacing the entire unit at a higher cost. Fixed price €25, with a 24-month warranty. You will receive the invoice after successful repair; insured return shipping will be arranged after payment is received.

This is how your repair will proceed

Order the repair via the shopping cart. You will then receive the shipping information and send us your removed device. We will repair it on the day of receipt and send it back after payment has been received.

This repair applies to item number 1800278.

Notice
We only repair unopened Somfy devices without any prior repair attempts. Unfortunately, we cannot accept devices with moisture or impact damage, or those that have already been repaired.

This service applies to the Somfy Centralis IB motor control model 1800278.

Frequently asked questions about the Somfy Centralis IB 1800278 central switch

How much does the repair cost?

The repair costs a fixed price of €25. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.

How does the repair process work?

You order the repair via the shopping cart and receive shipping instructions by email. You send the control unit via Hermes; the repair is carried out on the day of receipt, and the device is returned insured after payment has been received.

Do I need to send the device in?

Yes, the repair is done by sending it in. You can find the model number on the device.

Where can I find the instruction manual for Somfy Centralis IB 1800278 central push button?

You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.

Product safety

Manufacturer information

Somfy GmbH
Felix-Wankel-Straße 50

72108 Rottenburg am Neckar
Germany

Phone: +49 7472 930-0
Email: info@somfy.de (general enquiries)
Email: privatkunden@somfy.com (private customers)

Download

You can download the required Somfy Centralis Uno IB instructions via this link.

★★★★★

5.0 out of 5

based on 110 verified Google reviews

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago

“Very fast repair. Everything has worked perfectly since.”

Google customer

“Defective Somfy control unit repaired at low cost instead of buying new.”

See all 110 reviews on Google →

Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

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What happens if my device cannot be repaired?

In that case you pay no repair costs. On request we dispose of the motor or control unit free of charge and properly. If you would rather have your device back, we return it for a handling fee of 10 € plus Hermes shipping costs.

Another Somfy control unit faulty? All models at a glance: Repair a Somfy control unit

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.