Somfy Soliris IB Motor Control Repair

Repair Somfy Soliris IB instead of buying new

The Somfy Soliris IB is an automatic sun and wind sensor for awnings. It automatically extends your awning in sunlight and retracts it safely when the wind picks up; you can also control it manually using the up and down buttons. Like any electronic device, the sensor can fail after years of use. In most cases, this isn't a total loss, but rather a worn component that we replace.

Typical defects of the Soliris IB

• The controller no longer responds to the Up or Down button.
• It only clicks when pressed, but the awning doesn't move.
• The control system isn't switching at all anymore.

This is how we repair your Soliris IB

We repair your existing control unit and replace the damaged component instead of replacing the entire unit at a higher cost. The repair costs a fixed price of €25, with a 24-month warranty on the replaced parts. You will receive the invoice after successful repair, and insured return shipping will be arranged after payment is received.

Note regarding the automatic sun and wind sensor

If your awning no longer reacts correctly to sun or wind, the cause is almost always the sensors, not the control unit. This repair will not solve the problem. In this case, please check all sensors on site, if necessary with the support of the free Somfy hotline.

This is how your repair will proceed

Order the repair via the shopping cart. You will then receive the shipping information and send us your removed control unit. We will repair it on the day of receipt and send it back after payment has been received.

This repair applies to the Somfy Soliris IB with article numbers 710123 and 1818188.

This service applies to the Somfy Soliris IB motor control model 710123.

Frequently asked questions about the Somfy Soliris IB

How much does the repair cost?

The repair costs a fixed price of €25. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.

How does the repair process work?

You order the repair via the shopping cart and receive shipping instructions by email. You send the control unit via Hermes; the repair is carried out on the day of receipt, and the device is returned insured after payment has been received.

Do I need to send the device in?

Yes, the repair is done by sending it in. You can find the model number on the device.

Where can I find the instruction manual for Somfy Soliris IB?

You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.