Repair the Awning Motor Instead of Buying a New One

Is your awning motor broken? Is your awning no longer retracting, only humming, or unresponsive to the switch? In most cases, the problem lies with a single faulty component, not a total loss. We repair your existing motor down to the component level, on the day we receive it, and with a 24-month warranty. This is cheaper and faster than buying and installing a new motor.

Order awning motor repairs starting from €29

Typical fault patterns in the awning motor

The awning extends, but it won't retract.

The most common scenario: Extending the awning works fine, but retracting it either doesn't happen at all or the fabric stops halfway. The motor no longer provides enough power in that direction. We have described this in detail on the page "Awning won't retract".

The motor hums, the awning barely moves.

You can clearly hear the motor working, but the fabric doesn't move at all or only jerkily. Often the awning only starts moving again when you manually assist it.

The awning is no longer responding.

Neither the switch nor the remote control produces a response, even though power is supplied. With radio-controlled drives, it must first be determined whether the motor itself is faulty or if only the transmitter needs to be reprogrammed.

The awning retracts a short distance after stopping.

If the awning doesn't stop after being switched off, but instead slides forward a bit, the brake in the motor is worn out. We can repair this defect by replacing the motor tube starting from €49.

The final position is no longer correct.

The awning extends too far or stops too early. Sometimes adjusting the end positions is enough, sometimes there is a defect in the end-stop mechanism.

Diagnosis before expansion

Before you remove the drive unit, narrow down the problem in a few minutes:

• Check the power supply and the fuse. If the awning remains completely unresponsive, the power cord or the switch may also be faulty.
• For radio-controlled drives, first replace the battery in the hand-held transmitter and test a second transmitter or the wall switch.
• If the motor was running for an extended period of time shortly before, allow it to cool down for 20 to 30 minutes. The thermal protection will temporarily shut off the drive.
• Check that the articulated arms and roller tube move freely. If the mechanism is jammed, even the best motor repair won't help.

If the drive remains silent, hums, or fails to hold its position, the motor itself is affected and we will repair it.

We repair these awning motors.

We repair radio and switch drives from all common manufacturers, for open articulated arm, cassette, conservatory and vertical awnings:

• Somfy, including Orea, Sunea and Maestria
• Markilux; the motors are from Somfy or Becker depending on the year of manufacture.
• Becker, for example the PS, PSF and C series
• Selve, Warema and Dunkermotoren

Can't find your model? The repair finder guides you to the right drive in four steps.

Repair process

You commission the repair via the shopping cart and send us the removed awning motor via Hermes. The repair will be carried out on the day of receipt, and you will receive the invoice by email on the same day. After payment is received, the motor will be returned to you insured.

Important for reinstallation: Every repaired drive unit returns to its factory settings. Therefore, remote controls must be reprogrammed and the end positions reset, just like with a brand new motor.

How much does it cost to repair an awning motor?

Repairs start at a fixed price of €39, while replacing a motor tube due to a defective brake costs €49. Both services include a 24-month warranty on the replaced parts. You will receive the invoice after successful repair, and insured return shipping will be arranged after payment is received. All prices can be found in the price list.

Need to replace or repair the awning motor?

If you want to replace a defective awning motor, you're usually replacing a perfectly functioning unit because of a single damaged component. With a replacement, you pay for the new motor, the adaptation to the shaft and drive mechanism, and generally the installation. With a repair, your existing motor is retained, it's guaranteed to fit your awning, and you pay a fixed price.

The three paths compared

• Repair from €39: We repair your removed drive unit down to the component level. The most economical option if the motor and mechanics are otherwise in good working order.
• Motor tube replacement from €49: The right choice if the brake is worn out and the awning slips after stopping.
• Motor head replacement from €49: If the drive no longer responds at all or the radio electronics are defective, you will receive a tested motor head instead of a new device.

In all three cases, a 24-month warranty applies to the replaced components. Processing begins on the day of receipt. You will receive the invoice after successful repair, and insured return shipping will take place after payment is received.

When is the exchange still worthwhile?

If the motor tube is mechanically warped, the drive has been exposed to moisture for an extended period, or the awning mechanism itself is damaged, even the best motor repair will be ineffective. We will inspect this before any repairs and contact you before any costs are incurred.

What you need to do after both repair and replacement

Every repaired drive unit is returned to its factory settings, just like a brand-new motor. This means that remote controls are reprogrammed and the end positions are reset. This step is also necessary when purchasing a new unit.

Check your awning motor now and arrange for repairs.

Frequently asked questions about awning motor repair

How much does it cost to repair an awning motor?

Repairs start at a fixed price of €29. If the brake in the motor is defective, replacing the motor tube costs €49. You will receive the invoice after successful repair; insured return shipping will take place after payment is received.

How long will the repair take?

We will repair the item on the day it arrives. Please also factor in the cost of shipping it to us and back via Hermes.

Do I need to remove the motor?

Yes, we repair the removed drive unit. Please disconnect the power before removing it. Note the make, model, and part number from the nameplate; this will make identification easier.

How can I tell if the motor or the electronics are defective?

If the awning doesn't respond to any commands, first check the fuse, switch, and remote control battery. If the motor hums, runs with difficulty, or doesn't hold its position, the drive mechanism itself is faulty.

Will the remote control and end positions be retained after the repair?

No. The drive unit will be returned to its factory settings. Handheld transmitters will be reprogrammed and the end positions reset.

How much does it cost to have an awning motor replaced?

Instead of replacing the entire drive unit, we repair it for a fixed price starting at €39. If the brake is defective, replacing the motor tube costs €49, and replacing the motor head also starts at €49. You will receive the invoice after successful repair, and insured return shipping will be arranged after payment is received.

Is it worth replacing the awning motor or repairing it?

As long as the motor tube and awning mechanism are in good condition, repair is the cheaper and faster option. Your existing drive unit will definitely still fit in the shaft, and the remote control and operating system will remain usable. If the motor tube is bent or the mechanism is damaged, we will inform you before proceeding with the repair.

Which brands do you repair?

Somfy, Becker, Selve, Simu, Warema, Markilux and Dunkermotoren, both radio and switch drives.