Do you have any questions?

Repair request
★★★★★5.0 Google (110 (Reviews)✅ 24-month warranty🔧 Repair on the day of receipt🚚 EU shipping
Return to previous page
Google review for this model

“Very satisfied. The repair of the blind motors was quick and cost-effective (end stops were defective). It has been running flawlessly for over six months, much cheaper than buying new ones.”

Markus MM ★★★★★
Translated from German by Google · Show original
„Sehr zufrieden. Reparatur der Jalousienmotoren schnell und kosteneffizient (Endanschläge defekt). Läuft seit über einem halben Jahr problemlos, viel günstiger als Neukauf.“

Repairing Dunkermotoren D249 counter-clockwise running motors, limit switch defective

The Dunkermotor D249 in the left-hand rotation (CCW) version is a blind and venetian blind drive commonly used in external blinds and venetian blinds, often in Warema systems. If your venetian blind no longer stops reliably at the set end position or if it overshoots it, the limit switch is almost always defective. We repair this exact problem for a fixed price.

Typical symptoms of a defective limit switch

  • The end position can no longer be set or saved.
  • The venetian blind stops before reaching the set end position.
  • The drive does not stop and continues past the end position until it reaches the stop.
  • After being driven over, the curtain is blocked at the shut-off mushroom; in the worst case, the textile bands are torn.

How to correctly set the end positions and distinguish between an operating error and a genuine defect
We show you how to set the end position in our instructions.

Repair without an electrician, thanks to Hirschmann connectors
Your Dunkermotor D249 is equipped with a Hirschmann connector (STAK/STAS), a coded and touch-proof plug connection. Simply unplug the motor, send it in, and then plug the repaired motor back in – no wiring or electrician required. The mounting bracket and shaft adapter remain in place. For safety, switch off the corresponding fuse before unplugging.

Our repair service for your D249 left-hand rotation

For €49 we will repair the limit switch defect of your Dunkermotor D249, with a 24-month warranty on the replaced components.

  1. You order the repair via the shopping cart and immediately receive the shipping information by email.
  2. You send us your unopened, unrepaired motor. It will be repaired on the day it arrives.
  3. You will receive an invoice and repair confirmation via email as soon as the repair has been successfully completed.
  4. The insured return shipment will take place on the day payment is received.
Notice
We only repair unopened Dunkermotoren without any prior repair attempts. Unfortunately, we cannot accept drives with moisture or impact damage, or those that have already been repaired.

If the motor is damaged in any other way

If not only the limit switch is affected, but the motor is mechanically damaged, a tested, used replacement motor for €69 offers an affordable and sustainable alternative to buying a new one. Your existing mounting bracket and shaft adapter remain intact, eliminating the need for complex modifications.

Technical data

  • Drive: Dunkermotor D249, blind and venetian blind drive, counter-clockwise (CCW)
  • Torque: 6 Nm
  • Power consumption: 100 W
  • Speed: 26 rpm
  • Operating voltage: 230 V / 50 Hz
  • Protection rating: IP54
  • Protection class: I
  • Short-term operation: S2, 4 minutes
  • Limit switch range: 68 revolutions
  • Shaft coupling: 12 mm square
  • Connection: Hirschmann connector
  • Reference: 8892502262

This service applies to model 8892502262 of the Dunkermotor D249 left-hand rotation.

Setting the end position on the Dunkermotor D249

You can set the upper and lower limit positions of the D249 directly on the motor, without any additional tools. Detailed step-by-step instructions can be found here: Setting the Dunkermotor limit positions (instructions).

If the end position can no longer be set cleanly, the drive no longer stops at the set position or overshoots it, the limit switch is defective. We repair this for a fixed price of €49. Alternatively, we can replace your entire motor with a tested used motor with a 24-month warranty.

Here's what customers on Google are saying: "I'm very satisfied with the service. The repair of our blind motors was not only quick but also extremely cost-effective. It was never the motors themselves that were defective, but rather the limit switches. Thanks to the fast and professional repair, everything has been running smoothly for over six months now. We had already resigned ourselves to having to buy new motors – which would have been much more expensive. Luckily, we opted for the repair! We'd gladly use their services again if needed, but hopefully the rest of the blinds will now run without any problems for a while."
Markus MM, Google review of Dunkermotoren

Frequently asked questions about the Dunkermotoren D249 CCW

How much does it cost to repair the Dunkermotoren D249 CCW?

The repair costs a fixed price of €49. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.

How does the repair process work?

You order the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes; the repair is carried out on the day of receipt, and the drive is returned insured after payment has been received.

Do I need to remove the motor and send it in?

Yes, the repair is done by sending the unit in. You can find the exact model name on the motor's nameplate.

Where can I find the instruction manual for Dunkermotoren D249 CCW?

You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.

Product safety

Manufacturer information

Dunkermotoren GmbH
Allmendstrasse 11

79848 Bonndorf im Schwarzwald
Germany

★★★★★
5.0 out of 5
based on 110 verified Google reviews
★★★★★

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago
★★★★★

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago
★★★★★

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago
★★★★★

“Very fast repair. Everything has worked perfectly since.”

Google customer
★★★★★

“Defective Somfy control unit repaired at low cost instead of buying new.”

Google customer
Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

4 reviews for Dunkermotoren D249 CCW Repair

  1. Andreas Czech –

    Excellent service, very fast and immediately responsive. I had a minor problem after installation, which was resolved immediately.

    Translated from German by Google · Show original
    Top Service, sehr schnell und sofort ansprechbar. Hatte ein kleines Problem nach dem Einbau, welches sofort gelöst werden konnte.

    Verified purchase. Find out more

  2. Wolfram Seliger –

    Excellent service, especially when I had difficulties with the reassembly I was doing myself. Mr. Springer helped me a great deal with several emails until everything worked perfectly. W. Seliger

    Translated from German by Google · Show original
    super service, besonders als ich Schwierigkeiten bei meiner selbst ausgeführten Wiedermontage hatte, half mir Herr Springer mit mehreren eMails sehr gut bis alles nun klappt. W.Seliger

    Verified purchase. Find out more

  3. Harald Schmidt –

    Everything went as discussed.

    Translated from German by Google · Show original
    Hat alles, wie besprechen geklappt.

    Verified purchase. Find out more

  4. Martin H. –

    Everything was great. Excellent service.

    Translated from German by Google · Show original
    Alles besten. Sehr guter Service.

    Verified purchase. Find out more

Add a review

Your email address will not be published. Required fields are marked

What happens if my device cannot be repaired?

In that case you pay no repair costs. On request we dispose of the motor or control unit free of charge and properly. If you would rather have your device back, we return it for a handling fee of 10 € plus Hermes shipping costs.

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.

What our customers say

5.0 110 Google reviews

Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original
Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.
Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original
Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!
Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original
Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!
Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original
Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

See all reviews on Google →

✓ Purchase on invoice: invoice after successful repair, return shipment after receipt of payment

Withdraw from contract

Most frequently repaired modelsSomfy Centralis Uno IB·Somfy Soliris Uno·Somfy Chronis Uno·Dunkermotoren D249·Becker R8/17R·Somfy Ilmo WT 6/17·Somfy Orea RTS 40/17