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★★★★★5.0 Google (110 (Reviews)✅ 24-month warranty🔧 Repair on the day of receipt🚚 EU shipping
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Repairing Dunkermotoren D359, limit switch defective

The Dunkermotor D359 (counter-clockwise, CCW ) is a powerful drive for blinds and venetian blinds, suitable for larger blinds and the successor to the D349, with identical functionality. It is commonly found in many external blinds and venetian blinds, and frequently in Warema systems. If your venetian blind no longer stops reliably at the set end position or overshoots it, the limit switch is almost always defective. We repair this type of damage for a fixed price.

Typical symptoms of a defective limit switch

  • The end position can no longer be set or saved.
  • The venetian blind stops before reaching the set end position.
  • The drive does not stop and continues past the end position until it reaches the stop.
  • After being driven over, the curtain is blocked at the shut-off mushroom; in the worst case, the textile bands are torn.
Our guide to setting the end positions shows you how to correctly adjust the limit switches and distinguish between an operating error and a genuine defect. Repair without an electrician, thanks to the Hirschmann connector: Your Dunkermotor D359 is equipped with a Hirschmann connector (STAK/STAS), a coded and touch-proof plug connection. Simply unplug the motor, send it in, and then plug the repaired motor back in – no wiring or electrician required. The mounting bracket and shaft adapter remain in place. For safety, switch off the corresponding fuse before disconnecting.

Our repair service for your D359

For €49 we will repair the limit switch defect of your Dunkermotor D359, with a 24-month warranty on the replaced components.
  1. You order the repair via the shopping cart and immediately receive the shipping information by email.
  2. You send us your unopened, unrepaired motor. It will be repaired on the day it arrives.
  3. You will receive an invoice and repair confirmation via email as soon as the repair has been successfully completed.
  4. The insured return shipment will take place on the day payment is received.
Note: We only repair unopened Dunkermotoren without any prior repair attempts. Unfortunately, we cannot accept drives with moisture or impact damage, or those that have already been repaired.

If the motor is damaged in any other way

If not only the limit switch is affected, but the motor is mechanically damaged, a tested, used replacement motor for €69 offers an affordable and sustainable alternative to buying a new one. Your existing mounting bracket and shaft adapter remain intact, eliminating the need for complex modifications.

Technical data

  • Drive: Dunkermotor D359, blind and venetian blind drive, counter-clockwise ( CCW )
  • Torque: 10 Nm
  • Power consumption: 140 W
  • Speed: 26 rpm
  • Operating voltage: 230 V / 50 Hz
  • Protection rating: IP54
  • Protection class: I
  • Short-term operation: S2, 4 minutes
  • Limit switch range: 68 revolutions
  • Shaft coupling: 12 mm square
  • Connection: Hirschmann connector
  • Reference: [Artikelnummer aus dem Shop]
This service applies to the model [Artikelnummer aus dem Shop] of the Dunkermotor D359.

Frequently asked questions about the Dunkermotoren D359 CCW

How much does it cost to repair the Dunkermotoren D359 CCW?

The repair costs a fixed price of €49. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.

How does the repair process work?

You order the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes; the repair is carried out on the day of receipt, and the drive is returned insured after payment has been received.

Do I need to remove the motor and send it in?

Yes, the repair is done by sending the unit in. You can find the exact model name on the motor's nameplate.

Where can I find the instruction manual for Dunkermotoren D359 CCW?

You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.

Product safety

Manufacturer information

Dunkermotoren GmbH
Allmendstrasse 11

79848 Bonndorf im Schwarzwald
Germany

★★★★★
5.0 out of 5
based on 110 verified Google reviews
★★★★★

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago
★★★★★

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago
★★★★★

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago
★★★★★

“Very fast repair. Everything has worked perfectly since.”

Google customer
★★★★★

“Defective Somfy control unit repaired at low cost instead of buying new.”

Google customer
Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

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What happens if my device cannot be repaired?

In that case you pay no repair costs. On request we dispose of the motor or control unit free of charge and properly. If you would rather have your device back, we return it for a handling fee of 10 € plus Hermes shipping costs.

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.

What our customers say

5.0 110 Google reviews

Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original
Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.
Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original
Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!
Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original
Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!
Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original
Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

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✓ Purchase on invoice: invoice after successful repair, return shipment after receipt of payment

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