Repair Somfy Thermis IB instead of buying new
The Somfy Thermis IB is an automatic sun sensor for awnings that extends your awning automatically when the sun is out. Like any electronic device, it can fail after years of use. In most cases, this isn't a total loss, but rather a worn component that we replace.
Typical defects
- The controller no longer responds to the Up or Down button.
- It only clicks when pressed, but the motor doesn't run.
- The control system isn't switching at all anymore.
This is how we repair your automatic sun sensor
We repair your existing sun sensor and replace the damaged component instead of replacing the entire unit at a higher cost. Fixed price €25, with a 24-month warranty. You will receive the invoice after successful repair; insured return shipping will be arranged after payment is received.
Note regarding automatic sun protection
If your awning is no longer reacting correctly to the sun, the cause is usually with the sensors, not the control unit. This repair will not solve the problem. Please check the sensors on site, if necessary with the help of the free Somfy hotline.
This is how your repair will proceed
Order the repair via the shopping cart. You will then receive the shipping information and send us your removed device. We will repair it on the day of receipt and send it back after payment has been received.
This repair applies to item number 1822048.
Notice
We only repair unopened Somfy devices without any prior repair attempts. Unfortunately, we cannot accept devices with moisture or impact damage, or those that have already been repaired.
This service applies to the Somfy Thermis IB motor control model 1822048.
Frequently asked questions about the Somfy Thermis IB 1822048
How much does the repair cost?
The repair costs a fixed price of €25. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.
How does the repair process work?
You order the repair via the shopping cart and receive shipping instructions by email. You send the control unit via Hermes; the repair is carried out on the day of receipt, and the device is returned insured after payment has been received.
Do I need to send the device in?
Yes, the repair is done by sending it in. You can find the model number on the device.
Where can I find the instruction manual for Somfy Thermis IB 1822048?
You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.
Reviews
There are no reviews yet.