Somfy Oximo RTS 30/17 Motor Tube Replacement (Brake / Motor Stuck)

Repairing Somfy Oximo RTS 30/17 brake: heavy roller shutter stays up again

The Somfy Oximo RTS 30/17 is one of the most powerful models in the Oximo RTS radio-controlled roller shutter motor series and is designed for large, heavy shutters. If its integrated holding brake fails, the roller shutter will no longer stay upright and will roll back down on its own. The heavier the shutter curtain, the faster this happens. We repair the damage for a fixed price, without you having to replace the entire motor.

Typical signs of a defective brake

• The roller shutter moves normally in both directions, but does not stop at the top and slides down a bit.
• As soon as the motor stops, the heavy tank starts moving on its own and rolls away.
• The brake can no longer hold the heavy weight of the curtain in position.

The electromagnetic brake locks the roller shutter after each stop. If it loses strength over the years, the weight of the shutter curtain pulls it downwards. This is particularly noticeable at the high 30 Nm setting, which is often used for very large shutters, making brake failure immediately apparent.

Here's how we fix the brake problem

The front motor section, including the drive, brake, and gearbox, is sealed from the factory and cannot be opened. We solve this problem with a targeted replacement: We keep the motor head with its circuit board and RTS controller, as it is in good working order. We replace the motor tube with the worn brake with a tested, used exchange part and simultaneously replace the capacitor, preventing future failures. This way, your Oximo RTS 30/17 remains functional, reliably supports its weight again, and costs you significantly less than buying a new one.

When another service is suitable

If the problem isn't with the brake, there are two other possibilities. If the roller shutter won't go up at all or the motor only hums, our repair service for the Oximo RTS 30/17 will help. If the drive no longer responds to the radio command, the damage lies in the electronics of the motor head; then a replacement motor for the Oximo RTS 30/17 is the right choice.

Repair process

You commission the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes to our Hermes ParcelShop, where we will personally accept it. The repair is carried out on the day it arrives, and you will receive the invoice by email on the same day. After payment is received, the drive unit is shipped back to you insured; for instant bank transfers, this occurs on the same day.

You will receive this

• Fixed price of €49, plus shipping.
• Tested replacement part instead of an expensive new purchase
• New capacitor as a precaution against the next failure
• 24-month warranty on all replaced parts
• Invoice after successful repair, return shipping after payment is received.

This brake repair applies to the Somfy Oximo RTS 30/17 with reference 5005463.

This service applies to the Somfy Oximo RTS 30/17 tubular motor model 5005463.

Frequently asked questions about replacing the motor tube in Somfy Oximo RTS 30/17

How can I tell if the brake on my Somfy Oximo RTS 30/17 is defective?

Typically, the covering no longer stays in position and moves on its own after stopping. With roller shutters, the curtain unrolls a bit; with awnings, the fabric extends. The cause is a weakening holding brake in the motor tube.

What exactly is replaced during a motor pipe replacement?

We are replacing the motor housing, including the motor, brake, and gearbox, with a tested exchange part and replacing the capacitor at the same time. The motor head with the control electronics will be retained because it is in good working order.

How much does it cost to replace the motor tube on the Somfy Oximo RTS 30/17?

The fixed price is €49 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.

For which reference does this exchange apply?

This motor tube replacement applies to the Somfy Oximo RTS 30/17 with reference number 5005463 The reference number can be found on the motor's nameplate.

How does the exchange process work?

You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.