Somfy Oximo RTS 30/17 replacement motor: repairing defective radio electronics
Repair for the Somfy Oximo RTS 30/17 ( 5005463 ) radio-controlled roller shutter motor, the powerful 30 Nm version of the Oximo RTS series for large and heavy roller shutters. If the fault lies in the radio electronics, we will replace the radio circuit board with a tested, used one and renew the motor capacitor. We will reuse the intact parts of your motor, which is why the fixed price remains €69 instead of buying a new one.
When this exchange is the right thing to do
This repair fixes defects in the radio electronics in the motor head. Typical symptoms:
- The motor no longer responds to the transmitter and cannot be put into operation even after a factory reset.
- The motor only runs in one direction; in the other direction it merely clicks.
- The radio range has decreased significantly; the motor only reacts at distances of less than 20 meters.
This is how we repair your motor
We only replace what's defective. In this case, that's the radio control board in the motor head. We'll replace it with a tested, used radio control board and also replace the motor capacitor. The rotor, stator, brake, and gearbox inside your motor tube are intact and will remain in place. You'll get your own motor back, fully functional. This saves resources, is particularly sustainable, and more cost-effective than a new drive unit.
When another service is suitable
If the fault is not with the radio electronics, cheaper repairs will help.
If the motor is humming or no longer moves upwards, repairing the Oximo RTS 30/17 is the right course of action.
If the brake no longer holds and the curtain rolls off by itself, the brake repair of the Oximo RTS 30/17 will help.
Requirements
For repair, please send us your Oximo RTS 30/17. The motor must not have been previously opened, mechanically damaged, become damp, or be assembled from multiple motors.
Repair process
You commission the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes to our Hermes ParcelShop, where we will personally accept it. The repair is carried out on the day it arrives, and you will receive the invoice by email on the same day. After payment is received, the drive unit is shipped back to you insured; for instant bank transfers, this occurs on the same day.
Note on usability
If the motor head is defective, your roller shutter will remain in its last used position. This is more than just a loss of convenience: you can no longer control the blackout function, nighttime burglar protection is lost, and in summer, heat insulation becomes ineffective. We recommend having any detected defect in the motor head repaired promptly.
You will receive this
- Fixed price of €69, plus €6.99 shipping.
- Tested, used radio circuit board and new motor capacitor
- Your own motor is retained; rotor, stator, brake and gearbox remain intact.
- 24-month warranty on the replaced parts
- Invoice after successful repair, return shipping after payment is received.
This repair applies to the Somfy Oximo RTS 30/17 with reference 5005463.
Notice
We only repair unopened Somfy motors without any prior repair attempts. Unfortunately, we cannot accept motors with moisture or impact damage, or those that have already been repaired.
This service applies to the Somfy Oximo RTS 30/17 tubular motor model 5005463.
Frequently asked questions about replacing the Somfy Oximo RTS 30/17 motor head
How can I tell if the motor head of my Somfy Oximo RTS 30/17 is defective?
Typically, the drive will no longer respond or will respond only with a delay, the end positions will shift or no longer be held. Malfunctions following a lightning strike or power surge also indicate a defect in the motor head's control electronics.
What exactly is replaced during a cylinder head replacement?
We are replacing the motor head with the control electronics with a tested component and also replacing the motor capacitor. The motor housing with motor and gearbox will remain in place because it is in good working order.
How much does it cost to replace the motor head on the Somfy Oximo RTS 30/17?
The fixed price is €69 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.
For which reference does this exchange apply?
This motor head replacement applies to the Somfy Oximo RTS 30/17 with reference number 5005463 The reference number can be found on the motor's nameplate.
How does the exchange process work?
You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.
Reviews
There are no reviews yet.