Somfy Orea RTS 40/17 Motor Head Replacement (Not Responding / No Radio Signal)

Somfy Orea RTS 40/17 no longer responding? Motor head replacement at a fixed price.

Is your awning no longer responding reliably to the remote control, has lost radio reception, or are the end positions changing? Then the fault is usually in the motor head of the Somfy Orea RTS 40/17, the control electronics. Instead of replacing the entire motor, we replace only the motor head with a tested component.

Replacing the cylinder head solves this.

• The awning no longer responds or only responds with a delay to the RTS remote control (no radio reception).
• The end positions become misaligned or are no longer held.
• Malfunctions in the control system or damage caused by overvoltage/lightning.
• Individual component defects in the electronics.

In addition, we are replacing the motor capacitor, thus eliminating one of the most common sources of error for the coming years.

You will receive this

• 24-month warranty on all replaced parts
• Replaced motor capacitor included, eliminating one common source of error.
• Particularly sustainable: only the truly defective part is replaced.
• Fixed price €99, plus shipping.

Sequence

You initiate the exchange via the shopping cart and receive shipping instructions by email. You send us your drive unit, we replace the defective part, renew the capacitor, and send the tested motor back to you.

This service applies to the Somfy Orea RTS 40/17 awning motor model 5005479.

Frequently asked questions about replacing the motor head on the Somfy Orea RTS 40/17

How can I tell if the motor head of my Somfy Orea RTS 40/17 is defective?

Typically, the drive will no longer respond or will respond only with a delay, the end positions will shift or no longer be held. Malfunctions following a lightning strike or power surge also indicate a defect in the motor head's control electronics.

What exactly is replaced during a cylinder head replacement?

We are replacing the motor head with the control electronics with a tested component and also replacing the motor capacitor. The motor housing with motor and gearbox will remain in place because it is in good working order.

How much does it cost to replace the motor head on a Somfy Orea RTS 40/17?

The fixed price is €99 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.

For which reference does this exchange apply?

This motor head replacement applies to the Somfy Orea RTS 40/17 with reference number 5005479 The reference number can be found on the motor's nameplate.

How does the exchange process work?

You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.

Where can I find the instruction manual for Somfy Orea RTS 40/17?

You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.