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Repair Somfy Ilmo WT tubular motor instead of buying a new one at a high price.
The Somfy Ilmo 50 WT is a wired roller shutter motor that automatically detects its end positions and is designed for roller shutters with rigid slats and stops. If your Ilmo WT is no longer working properly, repair is almost always more worthwhile than buying a new one, as a new motor costs between €105 and €150, while repairs start at €29.
Typical defects that we fix with this repair
- The motor still lowers the roller shutter, but it will only raise it if you help it manually. The motor lacks the power.
- The motor is running with loud or unusual noises.
- The motor only runs in one direction.
Which Ilmo 50 WT models do we repair?
This fixed-price repair of €29 applies to the Ilmo 50 WT models with speeds 6/17 to 20/17. The torque (Nm) rating can be found on your motor's nameplate. Select your speed for full details and the corresponding fixed price:
The more powerful levels 30/17 and 35/17 have their own fixed price, which you can find directly on the respective product page.
Another defect? Here's how to find the right product.
If your roller shutter doesn't stay up and rolls back down on its own after being raised, the motor brake is defective. We repair this via a brake repair service, not this repair service. If the motor no longer responds at all, or if the electronics, including the automatic limit switch, are defective, a replacement motor is the right choice. If you are unsure, please contact us; we will help you choose the right product.
The repair process is this simple
You order the repair via the shopping cart. Immediately after placing your order, you will automatically receive the shipping information by email.
Shipping is via Hermes to a Hermes ParcelShop. This reduces your shipping costs and offers added security, as I personally accept all deliveries. Your motor will not be handed over to a neighbor or left unsecured in front of a door.
Shipments are picked up from Hermes Monday through Saturday. Your motor will be repaired in our workshop on the day it arrives. You will receive your invoice by email on the same day. You only pay once your motor has been successfully repaired. Return shipping via Hermes takes place on the day we receive your payment. If you pay by instant bank transfer, your motor will be shipped back to you the same day.
If the motor is beyond repair
In rare cases, a motor may be damaged beyond repair due to external interference or moisture. In this case, you have two options: We can dispose of the motor free of charge and professionally, or we can return it to you for a processing fee of €10 plus Hermes shipping costs.
Our service
- Fixed price with no hidden costs
- Invoice after successful repair, return shipping after payment is received.
- 24-month warranty on all replaced components
- Shipping via Hermes, personal acceptance in the shop
- Repair on the day of receipt
- With instant bank transfer, returns are shipped the same day.
Notice
We only repair unopened Somfy motors without any prior repair attempts. Unfortunately, we cannot accept motors with moisture or impact damage, or those that have already been repaired.
Frequently asked questions about the Somfy Ilmo 50 WT
Which Ilmo 50 WT steps do you repair?
We repair the Ilmo 50 WT in torque classes 6/17 to 35/17. The fixed price of €29 applies to classes 6/17 to 20/17; the more powerful classes 30/17 and 35/17 have their own fixed prices on their respective product pages. You can find the torque (Nm) rating on your motor's nameplate.
My roller shutter only goes down and up with manual assistance. Is this the correct repair?
Yes. If the drive lacks the power to raise the roller shutter on its own, runs unevenly, or only moves in one direction, that is precisely the defect this repair will fix.
How much does it cost to repair the Ilmo 50 WT?
Repairs start at a fixed price of €29 for stages 6/17 to 20/17. A new motor, on the other hand, costs between €105 and €150. You will receive the invoice after successful repair; insured return shipping will take place after payment is received.
My roller shutter doesn't stay up and rolls back down by itself. Is this the same repair?
No. If the blind rolls back down on its own after being raised, the motor brake is defective. We fix that with a brake repair, not with this repair service.
How does the Ilmo WT differ from a radio-controlled motor?
The Ilmo 50 WT is a wired motor. WT stands for wired operation via a switch or button, not wireless. It automatically detects its end positions and is designed for roller shutters with rigid slats and stops.
How do I get my motor to you and how long will the repair take?
Shipping is via Hermes to a Hermes ParcelShop. Your motor will be repaired on the day it arrives, and you will receive the invoice by email on the same day. Once payment is received, your motor will be shipped back to you; for instant bank transfers, this will happen the same day.
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