Somfy Ilmo 50WT TH Heim & Haus HH 30/17 Repair (Does Not Raise)

Somfy Ilmo 50 WT TH 30/17 Home and House Repair: Roller shutter motor, full service

The Somfy Ilmo 50 WT TH 30/17 is a powerful, wired roller shutter motor from Somfy, designed for residential and commercial roller shutters. If it fails, repair is almost always worthwhile: instead of replacing the entire drive unit, we replace the defective component inside and repair your original motor for a fixed price.

Typical defects of the Ilmo 50 WT TH 30/17

• The motor can be heard running, but it no longer moves the blind or no longer moves it correctly.
• The motor still lowers the roller shutter, but it no longer raises it, or only with manual assistance.
• The motor runs weakly or stalls under load.

In most cases, the problem is a single defective electronic or mechanical component in the motor, not a total failure of the drive system. We replace precisely this component instead of replacing the entire motor.

What happens during the repair

We open the drive unit, locate the defective component, replace it, and test the Ilmo 50 WT TH under load. Only when it reliably raises and lowers the roller shutter again will it be returned to you.

When another service is suitable

If your roller shutter doesn't stay up and rolls back down on its own, the motor brake is defective. We can fix this with our brake repair service. If the drive unit is beyond repair, you'll find a suitable alternative among our WT replacement motors.

Repair process

You commission the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes to our Hermes ParcelShop, where we will personally accept it. The repair is carried out on the day it arrives, and you will receive the invoice by email on the same day. After payment is received, the drive unit is shipped back to you insured; for instant bank transfers, this occurs on the same day.

You will receive this

• Fixed price repair for €49, plus shipping.
• Repair on the day of receipt
• 24-month warranty on the replaced components
• Invoice after successful repair, return shipping after payment is received.

This service applies to the Somfy Ilmo 50 WT TH in the home and house version in levels 30/17 and 35/17.

Frequently asked questions about the Ilmo 50 WT TH 30/17 Home and House

Who repairs roller shutter motors for homes and houses?

We. In our home and house roller shutters, Somfy motors of our own design are installed, such as this Ilmo 50 WT TH. The repair costs the same fixed price as for the standard Somfy model.

My motor is audibly running, but the roller shutter isn't moving. Is this the right repair?

Yes. If the motor is audibly running without properly moving the blind, or if it lacks the power to raise it, that is exactly the defect this repair will fix.

How much does it cost to repair the Ilmo 50 WT TH 30/17?

The repair costs a fixed price of €49 for stages 30/17 and 35/17. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.

Will my end positions be retained after the repair?

The Ilmo 50 WT automatically detects its end positions at the roller shutter stops. After reinstallation, it operates as usual without any readjustment.

Where can I find the instruction manual for Somfy Ilmo 50WT TH Heim & Haus HH 30/17?

You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.