Repairing Somfy Ceres 10/17 brake if the blind rolls down by itself
With the Somfy Ceres 10/17 the integrated brake no longer holds the blind or awning in place after it's raised; the blind or awning rolls back down on its own. We replace the worn brake component, after which your blind or awning will reliably stay in any position again.
Typical error pattern
- The blind rises normally, but does not stay at the top and slides back down.
- After the stop, the curtain starts moving on its own.
- The brake no longer holds the weight of the curtain in position.
Our repair service for your Ceres 10/17
For €39 we will repair the brake damage on your Somfy Ceres 10/17, with a 24-month warranty on the replaced parts.
- You order the repair via the shopping cart and immediately receive the shipping information by email.
- You send us your unopened, unrepaired drive unit. It will be repaired on the day it arrives.
- You will receive an invoice and repair confirmation via email as soon as the repair has been successfully completed.
- The insured return shipment will take place on the day payment is received.
Notice
We only repair unopened Somfy motors without any prior repair attempts. Unfortunately, we cannot accept motors with moisture or impact damage, or those that have already been repaired.
This service applies to the Somfy Ceres 10/17 model 200322-Brake.
Frequently asked questions about the Somfy Ceres 10/17 200322 brake defect repair motor tube replacement
How can I tell if the brake on my Somfy Ceres 10/17 200322 is defective and needs repair?
Typically, the covering no longer stays in position and moves on its own after stopping. With roller shutters, the curtain unrolls a bit; with awnings, the fabric extends. The cause is a weakening holding brake in the motor tube.
What exactly is replaced during a motor pipe replacement?
We are replacing the motor housing, including the motor, brake, and gearbox, with a tested exchange part and replacing the capacitor at the same time. The motor head with the control electronics will be retained because it is in good working order.
What does it cost to replace the motor tube on a Somfy Ceres 10/17 200322 with a defective brake?
The fixed price is €39 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.
For which reference does this exchange apply?
This motor tube replacement applies to the Somfy Ceres 10/17 200322 brake defective repair with reference 200322 You can find the reference on the motor's nameplate.
How does the exchange process work?
You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.
Where can I find the instruction manual for Somfy Ceres 10/17 200322 brake defective repair?
You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.
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