Somfy Oximo RTS 10/17 brake defective or motor seized? Motor tube replacement at a fixed price.
Is your Somfy Oximo RTS 10/17 no longer staying upright (defective brake), stuck, or locked? Then the problem lies in the motor tube, the brake, the drive mechanism, or the gearbox. Instead of replacing the entire motor, we will replace only the motor tube with a used, tested one.
Safety notice
A malfunctioning brake mechanism is more than just a convenience issue. With awnings, the fabric can extend uncontrollably and forcefully due to the spring tension of the articulated arms. With roller shutters, the curtain can unroll uncontrollably from any position and crash into the bottom stop. In both cases, there is a risk of property damage and potentially personal injury. We recommend not postponing any detected brake malfunction.
Replacing the motor tube solves this.
- The brake is defective; the roller shutter does not stay up or slips back down.
- The drive is stuck, blocked, or jammed.
- The motor winding is defective.
- Gearbox damage, the motor hums but does not move the curtain.
We are also replacing the motor capacitor, eliminating a common source of errors for years to come.
You will receive this
- 24-month warranty on all replaced parts
- Replaced motor capacitor included, eliminating one common source of error.
- Particularly sustainable: only the truly defective part is replaced.
- Fixed price €49, plus shipping.
Sequence
You initiate the exchange via the shopping cart and receive shipping instructions by email. You send us your drive unit, we replace the defective part, renew the capacitor, and send the tested motor back to you.
Notice
We only repair unopened Somfy motors without any prior repair attempts. Unfortunately, we cannot accept motors with moisture or impact damage, or those that have already been repaired.
This service applies to the Somfy Oximo RTS 10/17 tubular motor model 5005460.
Frequently asked questions about replacing the Somfy Oximo RTS 10/17 motor tube
How can I tell if the brake on my Somfy Oximo RTS 10/17 is defective?
Typically, the covering no longer stays in position and moves on its own after stopping. With roller shutters, the curtain unrolls a bit; with awnings, the fabric extends. The cause is a weakening holding brake in the motor tube.
What exactly is replaced during a motor pipe replacement?
We are replacing the motor housing, including the motor, brake, and gearbox, with a tested exchange part and replacing the capacitor at the same time. The motor head with the control electronics will be retained because it is in good working order.
How much does it cost to replace the motor tube on the Somfy Oximo RTS 10/17?
The fixed price is €49 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.
For which reference does this exchange apply?
This motor tube replacement applies to the Somfy Oximo RTS 10/17 with reference number 5010964 The reference number can be found on the motor's nameplate.
How does the exchange process work?
You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.
Where can I find the instruction manual for Somfy Oximo RTS 10/17?
You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.
Reviews
There are no reviews yet.