Somfy Oximo 50 WT TH 6/17 Home and House Repair: Roller shutter motor, full service
The Somfy Oximo 50 WT TH 6/17 is a proven wired roller shutter motor from Somfy, designed for residential and commercial roller shutters. If it fails, repair is almost always worthwhile: Instead of replacing the entire drive unit, we replace the defective component inside and repair your original motor for a fixed price.
Notice for Home and House customers The roller shutters from Heim & Haus use Somfy motors of our own design. We repair them at the same fixed prices as the standard Somfy models. You can find more information, including the Chronis timer switch starting at €25, on our
Heim & Haus Roller Shutter Repair page.
Typical defects of the Oximo 50 WT TH 6/17
- The roller shutter still goes down, but only goes up with manual assistance.
- The drive stops halfway and only continues after several attempts.
- The motor runs weakly or stalls under load.
In most cases, the problem is a single defective electronic or mechanical component in the motor, not a total failure of the drive system. We replace precisely this component instead of replacing the entire motor.
What happens during the repair
We open the drive unit, locate the defective component, replace it, and test the Oximo 50 WT TH 6/17 under load. Only when it reliably raises and lowers the roller shutter again will it be returned to you.
When another service is suitable
If your roller shutter doesn't stay up and rolls back down on its own, the motor brake is defective. We can fix this with our brake repair service. If the drive unit is beyond repair, you'll find a suitable alternative among our WT replacement motors.
Repair process
You commission the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes to our Hermes ParcelShop, where we will personally accept it. The repair is carried out on the day it arrives, and you will receive the invoice by email on the same day. After payment is received, the drive unit is shipped back to you insured; for instant bank transfers, this occurs on the same day.
You will receive this
- Fixed price repair for €49, plus shipping.
- Repair on the day of receipt
- 24-month warranty on the replaced components
- Invoice after successful repair, return shipping after payment is received.
Notice
We only repair unopened Somfy motors without any prior repair attempts. Unfortunately, we cannot accept motors with moisture or impact damage, or those that have already been repaired.
This service applies to the Somfy Oximo 50 WT TH 6/17 in the home and house version.
Frequently asked questions about the Oximo 50 WT TH Home and House
Who repairs roller shutter motors for homes and houses?
We. In our home and house roller shutters, Somfy motors in our own design are installed, such as this Oximo 50 WT TH. The repair costs the same fixed price as for the standard Somfy model.
My roller shutter only goes down and up with manual assistance. Is this the correct repair?
Yes. If the drive lacks the power to raise the roller shutter on its own, runs unevenly, or stops under load, that is precisely the defect this repair fixes.
How much does it cost to repair the Oximo 50 WT TH?
The repair costs a fixed price of €49. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.
Do I need to remove the motor and send it in?
Yes, the repair is done by sending the device in. After removal, you will see the exact model designation on the type plate and can compare it to this repair.
Where can I find the instruction manual for Somfy Oximo 50 TH WT Heim & Haus HH?
You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.
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