Somfy Ilmo WT 10/17 no longer responds? Motor head replacement at a fixed price.
Is your Somfy Ilmo WT 10/17 no longer responding reliably to the switch, are the limit switches changing, or is the control unit defective? Then the fault is usually in the motor head, the control electronics of the drive. Instead of replacing the entire motor, we replace only the motor head with a tested component.
Note on usability
If the motor head is defective, your roller shutter will remain in its last used position. This is more than just a loss of convenience: you can no longer control the blackout function, nighttime burglar protection is lost, and in summer, heat insulation becomes ineffective. We recommend having any detected defect in the motor head repaired promptly.
Replacing the cylinder head solves this.
- The drive no longer responds to the switch, or only responds with a delay.
- The end positions become misaligned or are no longer held.
- Malfunctions in the control system or damage caused by overvoltage/lightning.
- Individual component defects in the electronics.
In addition, we are replacing the motor capacitor, thus eliminating one of the most common sources of error for the coming years.
You will receive this
- 24-month warranty on all replaced parts
- Replaced motor capacitor included, eliminating one common source of error.
- Particularly sustainable: only the truly defective part is replaced.
- Fixed price €49, plus shipping.
Sequence
You initiate the exchange via the shopping cart and receive shipping instructions by email. You send us your drive unit, we replace the defective part, renew the capacitor, and send the tested motor back to you.
Notice
We only repair unopened Somfy motors without any prior repair attempts. Unfortunately, we cannot accept motors with moisture or impact damage, or those that have already been repaired.
This service applies to the Somfy Ilmo WT 10/17 tubular motor model 5051110.
Frequently asked questions about replacing the Somfy Ilmo WT 10/17 motor head
How can I tell if the motor head of my Somfy Ilmo WT 10/17 is defective?
Typically, the drive will no longer respond or will respond only with a delay, the end positions will shift or no longer be held. Malfunctions following a lightning strike or power surge also indicate a defect in the motor head's control electronics.
What exactly is replaced during a cylinder head replacement?
We are replacing the motor head with the control electronics with a tested component and also replacing the motor capacitor. The motor housing with motor and gearbox will remain in place because it is in good working order.
How much does it cost to replace the motor head on the Somfy Ilmo WT 10/17?
The fixed price is €49 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.
For which reference does this exchange apply?
This motor head replacement applies to the Somfy Ilmo WT 10/17 with reference number 5051110 The reference number can be found on the motor's nameplate.
How does the exchange process work?
You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.
Where can I find the instruction manual for Somfy Ilmo WT 10/17?
You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.
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