How to repair Becker E25 if it no longer goes up.
The Becker E25 is a roller shutter drive from the Becker R series with 25 Nm of torque and 17 rpm, featuring a mechanical limit switch. If your roller shutter still goes down but only goes up with manual assistance, or if the motor stops completely, the problem is almost always a worn component within the drive. We repair your existing Becker E25 and replace the damaged part instead of replacing the entire unit at considerable expense.
Typical error pattern for the Becker E25
- The roller shutter still goes down, but only goes up with manual assistance.
- The motor runs weakly, slowly, or has become noticeably louder.
- The motor stalls under load or starts only with difficulty.
Our repair service for your Becker E25
For €39 we will replace the defective component of your Becker E25, with a 24-month warranty on the replaced components.
- You order the repair via the shopping cart and immediately receive the shipping information by email.
- You send us your unopened, unrepaired drive unit. It will be repaired on the day it arrives.
- You will receive an invoice and repair confirmation via email as soon as the repair has been successfully completed.
- The insured return shipment will take place on the day payment is received.
Becker E-Series and related documentation
The Becker E25 belongs to the compact E-series ( E8, E15, E25 ) for roller shutters. We also repair the smaller Becker E15; an overview of all models can be found under Becker Tubular Motor Repair. The manufacturer provides the corresponding Becker installation manual.
Notice
We only repair unopened Becker drives without any prior repair attempts. Unfortunately, we cannot accept drives with moisture or impact damage, or those that have already been repaired.
Unsure which model you have? Send us a photo of the type plate. This service applies to the Becker E25 model 2020 140 009 0.
Frequently asked questions about the Becker E25
How much does it cost to repair a Becker E25?
The repair costs a fixed price of €39. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.
How does the repair process work?
You order the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes; the repair is carried out on the day of receipt, and the drive is returned insured after payment has been received.
Do I need to remove the motor and send it in?
Yes, the repair is done by sending the unit in. You can find the exact model name on the motor's nameplate.
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