Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original

Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.

Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original

Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!

Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original

Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!

Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original

Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

Becker E15 15/17 drive 20151100180 tubular motor

Becker E15 Repair

Name: Becker E15 Repair
Brand: Becker
SKU: E15
Price: 39.00 EUR
Availability: InStock

★★★★★ 5.0 out of 110 Google reviews

39,00 €

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plus shipping depending on destination country: Germany 6.99 €, EU from 15.49 € · Shipping costs by country

No VAT is charged under section 19 (1) of the German VAT Act (UStG, small business scheme). plus shipping costs

Does your Becker E15 still go down, but only go up with assistance? We'll replace the defective part and repair it. 24-month warranty.

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SKU: 20151100180

Category: Becker Tubular Motor Repair

Brand: Becker

How to repair Becker E15 if it no longer goes up.

The Becker E15 is a roller shutter drive from the Becker R series with 15 Nm of torque and 17 rpm. The end positions are mechanically adjusted via two adjusting screws on the motor head. If your drive still goes down, but only goes up when you manually assist it, there is almost always a weak component inside the motor. We replace precisely this component, after which the motor runs at full power in both directions again.

Typical error pattern

The roller shutter still goes down, but only goes up with manual assistance.
The motor runs weakly, slowly, or has become noticeably louder.
The motor stalls under load or starts only with difficulty.

Our repair service for your E15

For €39 we will replace the defective component of your Becker E15, with a 24-month warranty on the replaced components.

You order the repair via the shopping cart and immediately receive the shipping information by email.
You send us your unopened, unrepaired drive unit. It will be repaired on the day it arrives.
You will receive an invoice and repair confirmation via email as soon as the repair has been successfully completed.
The insured return shipment will take place on the day payment is received.

Note: We only repair unopened Becker drives without any prior repair attempts. Unfortunately, we cannot accept drives with moisture or impact damage, or those that have already been repaired. This service applies to the Becker E15 model 20151100180.

Frequently asked questions about the Becker E15

How much does it cost to repair the Becker E15?

The repair costs a fixed price of €39. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.

How does the repair process work?

You order the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes; the repair is carried out on the day of receipt, and the drive is returned insured after payment has been received.

Do I need to remove the motor and send it in?

Yes, the repair is done by sending the unit in. You can find the exact model name on the motor's nameplate.

Download

You can download the required Becker installation manual via this link.

Suitable for Which Roller Shutter

The Becker E15 with 15 Nm is suitable for medium to large roller shutters on residential and commercial windows. The following table serves as a guide:

material	SW 50	SW 60	SW 70
Plastic (PVC)	up to approximately 9.6 m²	up to approximately 7.8 m²	up to approximately 6.8 m²
Aluminium (roll-formed, foam-filled)	up to approximately 7.7 m²	up to approximately 6.3 m²	up to approximately 5.4 m²
Wood / extruded aluminum	up to approximately 3.8 m²	up to approximately 3.2 m²	up to approximately 2.7 m²

The values are guidelines for roller shutter heights up to 2.5 meters and include a 10 percent safety margin for friction. Actual material weights vary depending on the profile and manufacturer. In borderline cases, we recommend the next higher torque setting (20 Nm) or contacting us for further information. The E15 is mounted on winding shafts with a diameter of 50 mm or larger using shaft adapters and can be installed on either the left or right side. The upper and lower end positions are adjusted mechanically using the two adjustment screws on the motor head.

Technical Data

Drive: Becker E15, roller shutter drive of the R series
Torque: 15 Nm
Speed: 17 rpm
End stop: mechanical, adjustable via two adjusting screws on the motor head
Winding shaft: from Ø 50 mm
Operating voltage: 230 V / 50 Hz
Rated current: 0.58 A
Operating mode: Short-term operation (S2), 4 minutes
Protection rating: IP44
Installation position: left or right
Reference: 20151100180

★★★★★

5.0 out of 5

based on 110 verified Google reviews

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago

“Very fast repair. Everything has worked perfectly since.”

Google customer

“Defective Somfy control unit repaired at low cost instead of buying new.”

See all 110 reviews on Google →

Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

Reviews

Rated 5.00 out of 5

Detlef Pfingst – 12 October 2026

Everything worked out wonderfully.

Translated from German by Google · Show original
Es hat alles wunderbar geklappt.

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What happens if my device cannot be repaired?

In that case you pay no repair costs. On request we dispose of the motor or control unit free of charge and properly. If you would rather have your device back, we return it for a handling fee of 10 € plus Hermes shipping costs.

Motor no longer goes all the way up or stops too early? Identify the motor type and set or delete end limits step by step according to the Becker installer manual. View the guide

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.