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★★★★★5.0 Google (110 (Reviews)✅ 24-month warranty🔧 Repair on the day of receipt🚚 EU shipping

Repair Somfy Ilmo 40 WT instead of buying a new one at a high price.

The Somfy Ilmo 40 WT is a wired roller shutter motor that automatically detects its end positions. If your Ilmo WT is no longer working properly, repair is almost always more worthwhile than buying a new one: Instead of replacing the entire drive unit, we replace the defective component inside and repair your original motor for a fixed price of €39.

Typical defects that we fix with this repair

  • The motor still lowers the roller shutter, but it will only raise it if you help it manually. The motor lacks the power.
  • The drive stops halfway and only continues after several attempts.
  • The motor runs weakly, with unusual noises, or only in one direction.

In most cases, the cause is a single defective electronic or mechanical component in the motor, not a total failure of the drive system. We replace precisely this component.

When another service is suitable

If your roller shutter doesn't stay up and rolls back down on its own after being raised, the motor brake is defective; we can fix this with a brake repair. If the motor doesn't respond at all or the electronics, including the limit switch, are defective, a replacement motor is the right solution.

This is how the repair process works

You commission the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes to our Hermes ParcelShop, where we will personally accept it. The repair is carried out on the day it arrives, and you will receive the invoice by email on the same day. After payment is received, the drive unit is shipped back to you insured; for instant bank transfers, this occurs on the same day.

You will receive this

  • Fixed price repair for €39, plus shipping.
  • Repair on the day of receipt
  • 24-month warranty on the replaced components
  • Invoice after successful repair, return shipping after payment is received.
Notice
We only repair unopened Somfy motors without any prior repair attempts. Unfortunately, we cannot accept motors with moisture or impact damage, or those that have already been repaired.

Frequently asked questions about the Somfy Ilmo 40 WT

How much does it cost to repair the Somfy Ilmo 40 WT?

The repair costs a fixed price of €39. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.

How does the repair process work?

You order the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes; the repair is carried out on the day of receipt, and the drive is returned insured after payment has been received.

Do I need to remove the motor and send it in?

Yes, the repair is done by sending the unit in. You can find the exact model name on the motor's nameplate.

Where can I find the instruction manual for Somfy Ilmo 40 WT?

You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.

Video guides

Instructional videos for this motor, the source is given below each video. After repair or exchange the motor is in factory condition: the end limits and, for radio motors, the remote controls must be set again.

How to reset the Somfy Ilmo WT motor with the setting cable

Original video: “How to reset the Somfy Ilmo WT motor” by Tromm International (YouTube), licensed under CC BY 3.0. Content unchanged, re-encoded for the web by Service Rohrmotor.

★★★★★
5.0 out of 5
based on 110 verified Google reviews
★★★★★

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago
★★★★★

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago
★★★★★

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago
★★★★★

“Very fast repair. Everything has worked perfectly since.”

Google customer
★★★★★

“Defective Somfy control unit repaired at low cost instead of buying new.”

Google customer
Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

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What happens if my device cannot be repaired?

In that case you pay no repair costs. On request we dispose of the motor or control unit free of charge and properly. If you would rather have your device back, we return it for a handling fee of 10 € plus Hermes shipping costs.

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.

What our customers say

5.0 110 Google reviews

Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original
Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.
Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original
Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!
Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original
Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!
Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original
Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

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✓ Purchase on invoice: invoice after successful repair, return shipment after receipt of payment

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