Somfy Ilmo 50 WT TH Home and House Repair: Roller shutter motor, full service
The Somfy Ilmo 50 WT TH is a wired roller shutter motor from Somfy, designed for residential and commercial roller shutters. If it fails, repair is almost always worthwhile: instead of replacing the entire motor, we replace the defective component inside and repair your original motor for a fixed price.
Notice for Home and House customers The roller shutters from Heim & Haus use Somfy motors of our own design. We repair them at the same fixed prices as the standard Somfy models. You can find more information, including the Chronis timer switch starting at €25, on our
Heim & Haus Roller Shutter Repair page.
Typical defects of the Ilmo 50 WT TH
- The motor still lowers the roller shutter, but it no longer raises it, or only with manual assistance.
- The motor runs weakly or stalls under load.
- The roller shutter no longer responds to the switch, or only responds with a delay.
In most cases, the problem is a single defective electronic or mechanical component in the motor, not a total failure of the drive system. We replace precisely this component instead of replacing the entire motor.
What happens during the repair
We open the drive unit, locate the defective component, replace it, and test the Ilmo 50 WT TH under load. Only when it reliably raises and lowers the roller shutter again will it be returned to you.
When another service is suitable
If your roller shutter doesn't stay up and rolls back down on its own, the motor brake is defective. We can fix this with our brake repair service. If the drive unit is beyond repair, you'll find a suitable alternative among our WT replacement motors.
Repair process
You commission the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes to our Hermes ParcelShop, where we will personally accept it. The repair is carried out on the day it arrives, and you will receive the invoice by email on the same day. After payment is received, the drive unit is shipped back to you insured; for instant bank transfers, this occurs on the same day.
You will receive this
- Fixed price repair for €39, plus shipping.
- Repair on the day of receipt
- 24-month warranty on the replaced components
- Invoice after successful repair, return shipping after payment is received.
Notice
We only repair unopened Somfy motors without any prior repair attempts. Unfortunately, we cannot accept motors with moisture or impact damage, or those that have already been repaired.
This service applies to the Somfy Ilmo 50 WT TH in the home and house version in levels 6/17 to 20/17.
Frequently asked questions about the Ilmo 50 WT TH Home and House
Who repairs roller shutter motors for homes and houses?
We. In our home and house roller shutters, Somfy motors of our own design are installed, such as this Ilmo 50 WT TH. The repair costs the same fixed price as for the standard Somfy model.
My roller shutter only goes down and up with manual assistance. Is this the correct repair?
Yes. If the drive lacks the power to raise the roller shutter on its own, runs unevenly, or only moves in one direction, that is precisely the defect this repair will fix.
How much does it cost to repair the Ilmo 50 WT TH?
The repair costs a fixed price of €39 for levels 6/17 to 20/17. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.
Will my end positions be retained after the repair?
The Ilmo 50 WT automatically detects its end positions at the roller shutter stops. After reinstallation, it operates as usual without any readjustment.
Where can I find the instruction manual for Somfy ILMO 50WT TH Heim & Haus HH?
You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.
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