Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original

Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.

Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original

Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!

Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original

Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!

Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original

Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

Becker R8/17R drive 20100200530 tubular motor

Becker R8/17R Motor Tube Replacement (Brake / Motor Stuck)

Name: Becker R8/17R Motor Tube Replacement (Brake / Motor Stuck)
Brand: Becker
SKU: 20100200530-bremse
Price: 59.00 EUR
Availability: InStock

★★★★★ 5.0 out of 110 Google reviews

59,00 €

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plus shipping depending on destination country: Germany 6.99 €, EU from 15.49 € · Shipping costs by country

No VAT is charged under section 19 (1) of the German VAT Act (UStG, small business scheme). plus shipping costs

Does your Becker R8/17R roll away on its own after starting up? We replace the motor tube with a tested exchange part, backed by a 24-month warranty. You will receive the invoice after successful repair; insured return shipping will be arranged after payment is received.

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SKU: 20100200530-bremse

Category: Becker Tubular Motor Repair

Brand: Becker

Google review for this model

“Absolutely top-notch. The motor is still working perfectly. I have another defective motor and will send both in for repair.”

Holger Haase ★★★★★

„Absolut top. Motor funktioniert immer noch einwandfrei. Habe noch einen defekten Motor und werde beide einschicken.“

Becker R8/17R brake defective or motor seized? Motor tube replacement at a fixed price.

Is your Becker R8/17R no longer staying upright (defective brake), stuck, or locked? Then the problem lies in the motor tube, brake, drive, or gearbox. Instead of replacing the entire motor, we specifically replace the motor tube with a used, tested one.

Safety notice
A malfunctioning brake mechanism is more than just a convenience issue. With awnings, the fabric can extend uncontrollably and forcefully due to the spring tension of the articulated arms. With roller shutters, the curtain can unroll uncontrollably from any position and crash into the bottom stop. In both cases, there is a risk of property damage and potentially personal injury. We recommend not postponing any detected brake malfunction.

Replacing the motor tube solves this.

The brake is defective; the roller shutter does not stay up or slips back down.
The drive is stuck, blocked, or jammed.
The motor winding is defective.
Gearbox damage; the motor makes grinding noises during operation.

We are also replacing the motor capacitor, eliminating a common source of errors for years to come.

You will receive this

24-month warranty on all replaced parts
Replaced motor capacitor included, eliminating one common source of error.
Particularly sustainable: only the truly defective part is replaced.
Fixed price €49, plus shipping.

Sequence

You initiate the exchange via the shopping cart and receive shipping instructions by email. You send us your drive unit, we replace the defective part, renew the capacitor, and send the tested motor back to you.

Notice
We only repair unopened Becker drives without any prior repair attempts. Unfortunately, we cannot accept drives with moisture or impact damage, or those that have already been repaired.

This service applies to the Becker R8/17R tubular motor model 20100200530.

Frequently asked questions about replacing the motor tube on the Becker R8/17R

How can I tell if the brake on my Becker R8/17R is defective?

Typically, the roller shutter moves normally in both directions, but doesn't stop at the top and continues to roll down a bit on its own after stopping. The heavier the curtain, the more noticeable this is. The cause is a weakening holding brake in the motor tube.

What exactly is replaced during a motor pipe replacement?

We are replacing the motor tube, including the drive, brake, and gearbox, with a tested, used exchange part and replacing the capacitor at the same time. The motor head with circuit board and control electronics will be retained because it is in good working order.

How much does it cost to replace the motor tube on the Becker R8/17R?

The fixed price is €59 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.

Which Becker reference does this exchange apply to?

This motor tube replacement applies to the Becker R8/17R with reference number 20100200530 The reference number can be found on the motor's nameplate.

How does the exchange process work?

You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.

Where can I find the assembly instructions for the Becker R8/17R?

The corresponding Becker installation manual with the assembly instructions can be found on this page under the "Download" tab. You do not need it for replacing the motor tube; simply send us the removed drive unit.

Download

You can download the required Becker installation manual via this link.

Suitable for Which Roller Shutter

The Becker R8/17R with 8 Nm is suitable for small to medium-sized roller shutters. The following table serves as a guide for the maximum curtain area:

material	SW 50	SW 60	SW 70
Plastic (PVC)	up to approximately 5.1 m²	up to approximately 4.1 m²	up to approximately 3.6 m²
Aluminium (roll-formed, foam-filled)	up to approximately 4.1 m²	up to approximately 3.3 m²	up to approx. 2.9 m²
Wood / extruded aluminum	up to approx. 2.0 m²	up to approximately 1.7 m²	up to approximately 1.5 m²

Technical Data

Drive: Becker R8/17R, electronic roller shutter drive of the R series (version R)
Torque: 8 Nm
Speed: 17 rpm
End stop: electronic, automatic end position detection via stop (self-programming)
Control: wired via switch or control unit (operating station, can be switched in parallel), no radio control
End position: via stop or springs (version R+: with anti-lift device)
Overheating protection: integrated
Winding shaft: from Ø 50 mm
Connection cable: pluggable
Operating voltage: 230 V / 50 Hz
Reference: 20100200530

★★★★★

5.0 out of 5

based on 110 verified Google reviews

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago

“Very fast repair. Everything has worked perfectly since.”

Google customer

“Defective Somfy control unit repaired at low cost instead of buying new.”

See all 110 reviews on Google →

Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

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What happens if my device cannot be repaired?

In that case you pay no repair costs. On request we dispose of the motor or control unit free of charge and properly. If you would rather have your device back, we return it for a handling fee of 10 € plus Hermes shipping costs.

Motor no longer goes all the way up or stops too early? Identify the motor type and set or delete end limits step by step according to the Becker installer manual. View the guide

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.