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★★★★★5.0 Google (110 (Reviews)✅ 24-month warranty🔧 Repair on the day of receipt🚚 EU shipping
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Becker R30-17C PROF+ replacement motor: repairing defective radio electronics

Repair for the Becker R30-17C PROF+ ( 20301201120 ) radio-controlled roller shutter motor, the powerful 30 Nm version of the Becker PROF+ series for large and heavy roller shutters. If the fault lies in the radio electronics, we will replace the radio circuit board with a tested, used one and renew the motor capacitor. We will reuse the intact parts of your motor, which is why the fixed price remains €79 instead of buying a new one.

When this exchange is the right thing to do

This repair fixes defects in the radio electronics in the motor head. Typical symptoms:

  • The motor no longer responds to the transmitter and cannot be put into operation even after a factory reset.
  • The motor only runs in one direction; in the other direction it merely clicks.
  • The radio range has decreased significantly; the motor only reacts at distances of less than 20 meters.

This is how we repair your motor

We only replace what's defective. In this case, that's the radio control board in the motor head. We'll replace it with a tested, used radio control board and also replace the motor capacitor. The rotor, stator, brake, and gearbox inside your motor tube are intact and will remain in place. You'll get your own motor back, fully functional. This saves resources, is particularly sustainable, and more cost-effective than a new drive unit.

When another service is suitable

If the fault is not with the radio electronics, cheaper repairs will help.

If the motor is humming or no longer goes upwards, repairing the R30-17C PROF+ is the right way to go.

If the brake no longer holds and the curtain rolls off by itself, the brake repair of the R30-17C PROF+ will help.

Requirements

For repair, please send us your R30-17C PROF+. The motor must not have been previously opened, mechanically damaged, become wet, or be assembled from multiple motors.

Repair process

You commission the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes to our Hermes ParcelShop, where we will personally accept it. The repair is carried out on the day it arrives, and you will receive the invoice by email on the same day. After payment is received, the drive unit is shipped back to you insured; for instant bank transfers, this occurs on the same day.

Note on usability
If the motor head is defective, your roller shutter will remain in its last used position. This is more than just a loss of convenience: you can no longer control the blackout function, nighttime burglar protection is lost, and in summer, heat insulation becomes ineffective. We recommend having any detected defect in the motor head repaired promptly.

You will receive this

  • Fixed price of €79, plus €6.99 shipping.
  • Tested, used radio circuit board and new motor capacitor
  • Your own motor is retained; rotor, stator, brake and gearbox remain intact.
  • 24-month warranty on the replaced parts
  • Invoice after successful repair, return shipping after payment is received.

This repair applies to the Becker R30-17C PROF+ with reference 20301201120.

Notice
We only repair unopened Becker drives without any prior repair attempts. Unfortunately, we cannot accept drives with moisture or impact damage, or those that have already been repaired.

This service applies to the Becker R30-17C PROF+ tubular motor model 20301201120.

Frequently asked questions about replacing the motor head on the Becker R30-17C PROF+

How can I tell if the motor head of my Becker R30-17C PROF+ is defective?

Typically, the drive will no longer respond or will respond only with a delay, the end positions will shift or no longer be held. Malfunctions following a lightning strike or power surge also indicate a defect in the motor head's control electronics.

What exactly is replaced during a cylinder head replacement?

We are replacing the motor head with the control electronics with a tested component and also replacing the motor capacitor. The motor housing with motor and gearbox will remain in place because it is in good working order.

How much does it cost to replace the motor head on the Becker R30-17C PROF+?

The fixed price is €79 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.

For which reference does this exchange apply?

This motor head replacement applies to the Becker R30-17C PROF+ with reference number 20301201120 The reference number can be found on the motor's nameplate.

How does the exchange process work?

You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.

Where can I find the assembly instructions for the Becker R30-17C PROF+?

The appropriate Becker service manual with installation instructions can be found on this page under the "Download" tab. You do not need it for replacing the motor head; simply send us the removed drive unit.

Suitable for Which Roller Shutter

The Becker R30-17C PROF+ with 30 Nm is suitable for large roller shutters (including those used in commercial and industrial buildings). The following table serves as a guide for the maximum curtain area:

material SW 50 SW 60 SW 70
Plastic (PVC) up to approximately 19.2 m² up to approximately 15.5 m² up to approximately 13.5 m²
Aluminium (roll-formed, foam-filled) up to approximately 15.2 m² up to approximately 12.5 m² up to approximately 10.8 m²
Wood / extruded aluminum up to approximately 7.5 m² up to approximately 6.2 m² up to approximately 5.5 m²

Technical Data

  • Drive: Becker R30-17C PROF+, electronic radio-controlled roller shutter motor of the R series
  • Torque: 30 Nm
  • Speed: 17 rpm
  • End stop: electronic, automatic end position detection and storage
  • Radio receiver: integrated, Becker Centronic (868 MHz)
  • Obstacle detection: yes, with blockage detection and reversing function
  • Anti-lift device: supported (with anti-lift device or fixed shaft connectors)
  • Overheating protection: integrated
  • Winding shaft: from Ø 50 mm
  • Connection cable: pluggable
  • Operating voltage: 230 V / 50 Hz
  • Reference: 20301201120
★★★★★
5.0 out of 5
based on 110 verified Google reviews
★★★★★

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago
★★★★★

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago
★★★★★

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago
★★★★★

“Very fast repair. Everything has worked perfectly since.”

Google customer
★★★★★

“Defective Somfy control unit repaired at low cost instead of buying new.”

Google customer
Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

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What happens if my device cannot be repaired?

In that case you pay no repair costs. On request we dispose of the motor or control unit free of charge and properly. If you would rather have your device back, we return it for a handling fee of 10 € plus Hermes shipping costs.

Remote lost, end limits gone or roller shutter running the wrong way? Pair the master remote, set end limits and save the intermediate position according to the Becker installer manual. View the guide

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.

What our customers say

5.0 110 Google reviews

Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original
Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.
Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original
Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!
Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original
Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!
Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original
Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

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Do I need to adjust anything after the replacement?

Yes. The replaced motor head is in factory condition. After installation you set the end limits again so that the drive is precisely matched to your installation once more.

✓ Purchase on invoice: invoice after successful repair, return shipment after receipt of payment

Withdraw from contract

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