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★★★★★5.0 Google (110 (Reviews)✅ 24-month warranty🔧 Repair on the day of receipt🚚 EU shipping
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Google review for this model

“Absolutely top-notch. The motor is still working perfectly. I have another defective motor and will send both in for repair.”

Holger Haase ★★★★★
Translated from German by Google · Show original
„Absolut top. Motor funktioniert immer noch einwandfrei. Habe noch einen defekten Motor und werde beide einschicken.“

Becker R8/17R no longer responds? Motor head replacement at a fixed price.

Is your Becker R8/17R no longer responding reliably to the switch, stopping mid-ride, or misaligning its end positions? Then the fault is usually in the motor head, the drive's control electronics. Instead of replacing the entire motor, we selectively replace the motor head with a tested component.

Note on usability
If the motor head is defective, your roller shutter will remain in its last used position. This is more than just a loss of convenience: you can no longer control the blackout function, nighttime burglar protection is lost, and in summer, heat insulation becomes ineffective. We recommend having any detected defect in the motor head repaired promptly.

Replacing the cylinder head solves this.

  • The drive no longer responds to the switch, or only responds with a delay.
  • The end positions become misaligned or are no longer held.
  • Malfunctions in the control system or damage caused by overvoltage/lightning.
  • Individual component defects in the electronics.

We are also replacing the motor capacitor, thus eliminating one of the most common sources of error for the coming years.

You will receive this

  • 24-month warranty on all replaced parts
  • Replaced motor capacitor included, eliminating one common source of error.
  • Particularly sustainable: only the truly defective part is replaced.
  • Fixed price €49, plus shipping.

Sequence

You initiate the exchange via the shopping cart and receive shipping instructions by email. You send us your drive unit, we replace the defective part, renew the capacitor, and send the tested motor back to you.

Notice
We only repair unopened Becker drives without any prior repair attempts. Unfortunately, we cannot accept drives with moisture or impact damage, or those that have already been repaired.

This service applies to the Becker R8/17R tubular motor model 20100200530.

Frequently asked questions about replacing the Becker R8/17R motor head

How can I tell if the motor head of my Becker R8/17R is defective?

Typically, the drive will no longer respond or will respond only with a delay, the end positions will shift or no longer be held. Malfunctions following a lightning strike or power surge also indicate a defect in the motor head's control electronics.

What exactly is replaced during a cylinder head replacement?

We are replacing the motor head with the control electronics with a tested component and also replacing the motor capacitor. The motor housing with motor and gearbox will remain in place because it is in good working order.

How much does it cost to replace the motor head on a Becker R8/17R?

The fixed price is €59 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.

For which reference does this exchange apply?

This motor head replacement applies to the Becker R8/17R with reference number 20100200530 You can find the reference number on the motor's nameplate.

How does the exchange process work?

You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.

Where can I find the assembly instructions for the Becker R8/17R?

The appropriate Becker service manual with installation instructions can be found on this page under the "Download" tab. You do not need it for replacing the motor head; simply send us the removed drive unit.

Suitable for Which Roller Shutter

The Becker R8/17R with 8 Nm is suitable for small to medium-sized roller shutters. The following table serves as a guide for the maximum curtain area:

material SW 50 SW 60 SW 70
Plastic (PVC) up to approximately 5.1 m² up to approximately 4.1 m² up to approximately 3.6 m²
Aluminium (roll-formed, foam-filled) up to approximately 4.1 m² up to approximately 3.3 m² up to approx. 2.9 m²
Wood / extruded aluminum up to approx. 2.0 m² up to approximately 1.7 m² up to approximately 1.5 m²

Technical Data

  • Drive: Becker R8/17R, electronic roller shutter drive of the R series (version R)
  • Torque: 8 Nm
  • Speed: 17 rpm
  • End stop: electronic, automatic end position detection via stop (self-programming)
  • Control: wired via switch or control unit (operating station, can be switched in parallel), no radio control
  • End position: via stop or springs (version R+: with anti-lift device)
  • Overheating protection: integrated
  • Winding shaft: from Ø 50 mm
  • Connection cable: pluggable
  • Operating voltage: 230 V / 50 Hz
  • Reference: 20100200530
★★★★★
5.0 out of 5
based on 110 verified Google reviews
★★★★★

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago
★★★★★

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago
★★★★★

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago
★★★★★

“Very fast repair. Everything has worked perfectly since.”

Google customer
★★★★★

“Defective Somfy control unit repaired at low cost instead of buying new.”

Google customer
Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

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What happens if my device cannot be repaired?

In that case you pay no repair costs. On request we dispose of the motor or control unit free of charge and properly. If you would rather have your device back, we return it for a handling fee of 10 € plus Hermes shipping costs.

Motor no longer goes all the way up or stops too early? Identify the motor type and set or delete end limits step by step according to the Becker installer manual. View the guide

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.

What our customers say

5.0 110 Google reviews

Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original
Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.
Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original
Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!
Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original
Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!
Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original
Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

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Do I need to adjust anything after the replacement?

Yes. The replaced motor head is in factory condition. After installation you set the end limits again so that the drive is precisely matched to your installation once more.

✓ Purchase on invoice: invoice after successful repair, return shipment after receipt of payment

Withdraw from contract

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