Somfy Orea WT 20/17 Motor Tube Replacement (Brake / Unrolls by Itself)

Somfy Orea 50 WT 20/17 brake defective? We repair quickly and affordably.

If your awning with the Somfy Orea 50 WT 20/17 doesn't stay in place after being stopped, but instead slowly extends again on its own, then the integrated motor brake is no longer holding the load. A considerable pulling force is exerted on the brake via the articulated arms, which can weaken over time.

With 20 Nm of torque, the Orea 50 WT 20/17 is designed for medium-sized cassette and folding-arm awnings. We will repair this brake fault for a fixed price, ensuring your awning stays reliably in any position again.

Note regarding usability: As long as the motor is defective, your awning will remain in its last extended position. An extended awning cannot be retracted in windy or rainy conditions and is therefore particularly vulnerable. We recommend having any detected defect repaired promptly.

Typical symptoms of a defective brake

• The awning extends and retracts smoothly, but then does not hold the selected position.
• Shortly after stopping, the cloth starts moving outwards again on its own.
• The brake slips under the tension of the awning arm.

Our repair service for your Orea 50 WT 20/17 brake

For €59 we will fix the brake fault on your Somfy Orea 50 WT 20/17, reliably and with a 24-month warranty on the replaced parts.

1. You order the repair via the shopping cart and immediately receive the shipping information by email.
2. You send us your unopened, unrepaired motor. It will be repaired on the day it arrives.
3. You will receive an invoice and repair confirmation via email as soon as the repair has been successfully completed.
4. On the day payment is received, the insured return shipment will cost €6.99.

Notice
We only repair unopened Somfy motors without any prior repair attempts. Unfortunately, we cannot accept motors with moisture damage, damage caused by physical impact, or those that have already been repaired.

Instructions for the Somfy Orea 50 WT 20/17

Do you need the operating or assembly instructions for your Orea 50 WT 20/17? We have linked them for you in the Download tab.

Why Service-Rohrmotor.de?

• Fast and professional repair of the motor brake
• Including replacement of the motor capacitor
• Transparent fixed price: €59
• 24-month warranty on the repaired brake
• Insured return shipping
• Experienced service for Somfy awning motors

Order the repair via the shopping cart and use your awning reliably again.

This service applies to the Somfy Orea 50 WT 20/17 awning motor model 5010973.

Frequently asked questions about replacing the motor tube in Somfy Orea WT 20/17

How can I tell if the brake on my Somfy Orea WT 20/17 is defective?

Typically, the covering no longer stays in position and moves on its own after stopping. With roller shutters, the curtain unrolls a bit; with awnings, the fabric extends. The cause is a weakening holding brake in the motor tube.

What exactly is replaced during a motor pipe replacement?

We are replacing the motor housing, including the motor, brake, and gearbox, with a tested exchange part and replacing the capacitor at the same time. The motor head with the control electronics will be retained because it is in good working order.

How much does it cost to replace the motor tube on a Somfy Orea WT 20/17?

The fixed price is €59 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.

For which reference does this exchange apply?

This motor tube replacement applies to the Somfy Orea WT 20/17 with reference number 5010973 The reference number can be found on the motor's nameplate.

How does the exchange process work?

You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.

Where can I find the instruction manual for Somfy Orea WT 20/17?

You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.