Becker R20/17RO+ not responding? Motor head replacement at a fixed price.
Is your Becker R20/17RO+ no longer responding reliably to the switch, stopping mid-ride, or changing its end positions? Then the fault is usually in the motor head, the drive's control electronics. Instead of replacing the entire motor, we replace only the motor head with a tested component.
Note on usability
If the motor head is defective, your roller shutter will remain in its last used position. This is more than just a loss of convenience: you can no longer control the blackout function, nighttime burglar protection is lost, and in summer, heat insulation becomes ineffective. We recommend having any detected defect in the motor head repaired promptly.
Replacing the cylinder head solves this.
- The drive no longer responds to the switch, or only responds with a delay.
- The end positions become misaligned or are no longer held.
- Malfunctions in the control system or damage caused by overvoltage/lightning.
- Individual component defects in the electronics.
We are also replacing the motor capacitor, thus eliminating one of the most common sources of error for the coming years.
You will receive this
- 24-month warranty on all replaced parts
- Replaced motor capacitor included, eliminating one common source of error.
- Particularly sustainable: only the truly defective part is replaced.
- Fixed price €59, plus shipping.
Sequence
You initiate the exchange via the shopping cart and receive shipping instructions by email. You send us your drive unit, we replace the defective part, renew the capacitor, and send the tested motor back to you.
Notice
We only repair unopened Becker drives without any prior repair attempts. Unfortunately, we cannot accept drives with moisture or impact damage, or those that have already been repaired.
This service applies to the Becker R20/17RO+ tubular motor model 20201200380.
Frequently asked questions about replacing the Becker R20/17RO+ motor head
How can I tell if the motor head of my Becker R20/17RO+ is defective?
Typically, the drive will no longer respond or will respond only with a delay, the end positions will shift or no longer be held. Malfunctions following a lightning strike or power surge also indicate a defect in the motor head's control electronics.
What exactly is replaced during a cylinder head replacement?
We are replacing the motor head with the control electronics with a tested component and also replacing the motor capacitor. The motor housing with motor and gearbox will remain in place because it is in good working order.
How much does it cost to replace the motor head on a Becker R20/17RO+?
The fixed price is €59 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.
For which reference does this exchange apply?
This motor head replacement applies to the Becker R20/17RO+ with reference number 20201200380 The reference number can be found on the motor's nameplate.
How does the exchange process work?
You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.
Where can I find the assembly instructions for the Becker R20/17RO+?
The appropriate Becker service manual with installation instructions can be found on this page under the "Download" tab. You do not need it for replacing the motor head; simply send us the removed drive unit.
Reviews
There are no reviews yet.