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★★★★★5.0 Google (110 (Reviews)✅ 24-month warranty🔧 Repair on the day of receipt🚚 EU shipping

Somfy ALTUS RTS 50/17 ALTUS 50 used tubular motor with new capacitor €99

Checked and tested. Fully functional.

In exchange for an identical, defective motor.

The radio drive system is specially suitable for open folding arm awnings with an integrated patented radio antenna.

The end positions can be conveniently programmed using a handheld transmitter.
No access to the motor head is required.

A freely selectable intermediate position for light and privacy protection can be programmed.

The intermediate position can be reached manually by pressing the "my" stop button on the handheld or wall-mounted transmitter, or automatically by an RTS sun sensor.

Compatible with the wireless sensors Soliris Sensor RTS, Sunis Sensor RTS, Sunis Indoor WireFree RTS, Eolis Sensor RTS and Eolis 3D WireFreeRTS.

Technical data:

Nominal voltage: 230 V
Frequency: 50 Hz
Torque: 50 Nm
Speed: 17 rpm.
Power consumption: W
Operating time: 4 minutes
Protection rating: IP44
Length: approx. mm

Without connection cable and without shaft adapter set,
You can reuse these parts from your old motor.

24-month warranty on replaced components.

24-month warranty on used tubular motors.

Insured shipping will take place on the day the payment is received.

Shipping costs €6.99

Frequently asked questions about the Somfy ALTUS RTS 50/17 replacement motor

Has the device been tested?

Yes, you will receive a tested, fully functional device with a 24-month warranty.

Is this device compatible with my drive system?

Compare the designation on your appliance's nameplate. If in doubt, provide us with the information and we will check it free of charge.

Where can I find the instruction manual for Somfy ALTUS RTS 50/17 replacement motor?

You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.

Product safety

Manufacturer information

Somfy GmbH
Felix-Wankel-Straße 50

72108 Rottenburg am Neckar
Germany

Phone: +49 7472 930-0
Email: info@somfy.de (general enquiries)
Email: privatkunden@somfy.com (private customers)

Video guides

Instructional videos for this motor, the source is given below each video. After repair or exchange the motor is in factory condition: the end limits and, for radio motors, the remote controls must be set again.

How to reset a Somfy RTS motor to the factory settings

Original video: “How to reset a Somfy RTS motor to the factory settings” by Tromm International (YouTube), licensed under CC BY 3.0. Content unchanged, re-encoded for the web by Service Rohrmotor.

4 Somfy RTS reset issues: how to recognize and solve them

Original video: “4 Somfy RTS reset issues - how to recognize and solve them” by Tromm International (YouTube), licensed under CC BY 3.0. Content unchanged, re-encoded for the web by Service Rohrmotor.

How to adjust the upper limit on a Somfy RTS motor without a reset

Original video: “Easiest way to adjust the upper limit on a Somfy RTS motor (without reset)” by Tromm International (YouTube), licensed under CC BY 3.0. Content unchanged, re-encoded for the web by Service Rohrmotor.

How to adjust the lower limit on a Somfy RTS motor without a reset

Original video: “How to adjust the lower limit on a Somfy RTS motor without a reset” by Tromm International (YouTube), licensed under CC BY 3.0. Content unchanged, re-encoded for the web by Service Rohrmotor.

Resetting a Somfy Oximo RTS or Altus RTS motor (English version)

Original video: “Zo reset je een Somfy Oximo RTS en de Somfy Altus RTS” by Tromm (YouTube), licensed under CC BY 3.0. Content unchanged, re-encoded for the web by Service Rohrmotor.

★★★★★
5.0 out of 5
based on 110 verified Google reviews
★★★★★

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago
★★★★★

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago
★★★★★

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago
★★★★★

“Very fast repair. Everything has worked perfectly since.”

Google customer
★★★★★

“Defective Somfy control unit repaired at low cost instead of buying new.”

Google customer
Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

Reviews

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Set the end limits, pair a remote or reset the motor? Step by step according to the Somfy manual: Somfy Altus RTS: set end limits and pair the remote

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.

What our customers say

5.0 110 Google reviews

Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original
Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.
Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original
Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!
Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original
Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!
Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original
Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

See all reviews on Google →

All brands, symptoms and prices at a glance: Awning motor repair for all brands.

Do I need to set up the replacement motor?

Yes. The replacement motor is not set up for your installation. After installation you pair your transmitters again and set the end limits again.

✓ Purchase on invoice: invoice after successful repair, return shipment after receipt of payment

Withdraw from contract

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