Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original

Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.

Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original

Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!

Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original

Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!

Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original

Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

SELVE SEL Plus 2/7-R roller shutter motor type plate

SELVE SEL Plus 2/20-R Radio-controlled Roller Shutter Motor Repair (Drive 383063)

Name: SELVE SEL Plus 2/20-R Radio-controlled Roller Shutter Motor Repair (Drive 383063)
Brand: SELVE
SKU: 383063
Price: 49.00 EUR
Availability: InStock

★★★★★ 5.0 out of 110 Google reviews

49,00 €

Know this product? Leave a review

plus shipping depending on destination country: Germany 6.99 €, EU from 15.49 € · Shipping costs by country

No VAT is charged under section 19 (1) of the German VAT Act (UStG, small business scheme). plus shipping costs

Does your SELVE SEL Plus 2/20-R roller shutter motor hum or only go up when you help it manually?
We will repair your drive for a fixed price of €49.
2-year warranty. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.

Send me the link by email

Prefer to order on your computer? We will send you this repair link by email.

Your address is used solely to send this link.

Not sure this is your model? Find the right repair →

SKU: 383063

Categories: SEL Plus-R (Radio), SELVE Tubular Motor Repair

Brand: SELVE

SELVE SEL Plus 2/20-R drive 383063 roller shutter motor repair, fixed price €49

Is your SELVE SEL Plus 2/20-R roller shutter motor humming, running sluggishly, turning slower, or only going up if you help it manually?
We will repair this motor defect for a fixed price of €49, instead of replacing the entire drive unit at a high cost. This involves replacing the damaged component inside the motor.

Note on usability
As long as the motor is defective, your roller shutter cannot be reliably raised and lowered. We recommend having any detected defect repaired promptly.

This is how your repair will proceed

The repair will be carried out on the day of receipt, and insured return shipping will commence on the day payment is received. You will receive a 24-month warranty on the replaced parts. After successful repair, we will send you the invoice; once payment is received, your device will be returned to you insured.

After you place your order, we will send you an email with the repair confirmation and detailed shipping instructions. You then simply send the removed motor back to us via Hermes.

Notice
We only repair unopened SELVE drives without any prior repair attempts. Unfortunately, we cannot accept drives with moisture or impact damage, or those that have already been repaired.

Frequently asked questions about the SELVE SEL Plus 2/20-R drive 383063

How much does it cost to repair the SELVE SEL Plus 2/20-R drive 383063?

The repair costs a fixed price of €49. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.

What defect are you repairing on my SEL Plus 2/20-R?

We repair the typical motor defect: The drive hums, runs sluggishly, rotates slowly, or only starts up again with manual assistance. We replace the damaged component in the motor.

How does the repair process work?

You order the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes; the repair is carried out on the day of receipt, and the drive is returned insured after payment has been received.

Where can I find the instructions for SELVE SEL Plus 2/20-R?

You can find the relevant setup instructions in the Download tab above. You don't need them for the repair; simply send us the removed device.

Note for hapa customers
hapa SEL Plus motors are manufactured by Selve for hapa. This service also applies at the same fixed prices to your identical hapa SEL Plus.

Note for DuoTherm customers
DuoTherm SEL Plus motors are manufactured by Selve for DuoTherm. This service also applies at the same fixed prices to your identical DuoTherm SEL Plus.

Download

You can download the official SELVE setup instructions for the radio drives (SE/ SEL Plus-R, 868 MHz) via this link.

Suitable for Which Roller Shutter

The Selve SEL plus 2/20 with 20 Nm is suitable for medium to large roller shutters. The following table serves as a guide to load-bearing capacity:

material	SW 50	SW 60	SW 70
Plastic (PVC)	up to approximately 12.6 m²	up to approximately 10.4 m²	up to approx. 9.0 m²
Aluminium (roll-formed, foam-filled)	up to approximately 10.1 m²	up to approximately 8.4 m²	up to approximately 7.2 m²
Wood / extruded aluminum	up to approximately 5.2 m²	up to approximately 4.3 m²	up to approximately 3.8 m²

These values are guidelines for roller shutter heights up to 2.5 meters, including approximately 10% for friction; actual material weights vary depending on the profile and manufacturer. If your requirements are borderline, we recommend contacting us for clarification.

Technical Data

Torque: 20 Nm
Speed: 17 revolutions per minute
Smallest shaft: SW 60
Control: 868 MHz radio ( SELVE intronic), integrated radio receiver
Final shutdown: electronic
Manufacturer: Selve
Article number: 383063

★★★★★

5.0 out of 5

based on 110 verified Google reviews

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago

“Very fast repair. Everything has worked perfectly since.”

Google customer

“Defective Somfy control unit repaired at low cost instead of buying new.”

See all 110 reviews on Google →

Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

Reviews

There are no reviews yet.

Be the first to review “SELVE SEL Plus 2/20-R Radio-controlled Roller Shutter Motor Repair (Drive 383063)”

What happens if my device cannot be repaired?

In that case you pay no repair costs. On request we dispose of the motor or control unit free of charge and properly. If you would rather have your device back, we return it for a handling fee of 10 € plus Hermes shipping costs.

Motor no longer goes all the way up, stops too early or runs the wrong way? End limits, remote and reset step by step according to the Selve manual: Setting up a Selve tubular motor: end limits, remote, intermediate position and reset

Where can I find the operating instructions for SELVE SEL Plus 2/20-R Funk-Rollladenmotor?

You will find the matching operating instructions at the top of this page in the Download tab. You do not need them for the repair, you simply send us the removed device.

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.

Do I need to adjust anything after the repair?

Yes. Your repaired drive leaves our workshop in checked factory condition. After installation you set the end limits again and, on radio models, pair your transmitters again.