Selve SEL plus 2/10 repair: Roller shutter motor, full service
The Selve SEL plus 2/10 is an electronic, wired roller shutter motor (Ø 60 mm shaft) with 10 Nm of torque. It sets the end positions electronically via the adjustment switches. If it fails, repair is almost always worthwhile: Instead of replacing the entire drive unit, we replace the defective component inside and repair your original motor for a fixed price.
Typical defects on SEL plus 2/10
- The roller shutter no longer responds to the switch, or only responds with a delay.
- The motor hums or runs audibly, but the blind does not move or only moves jerkily.
- The roller shutter still goes down, but only goes up with manual assistance.
In most cases, the problem is a single defective electronic or mechanical component in the motor, not a total failure of the drive system. We replace precisely this component instead of replacing the entire motor.
What happens during the repair
We open the drive unit, locate the defective component, replace it, and test the SEL plus 2/10 under load. Only when it reliably raises and lowers the roller shutter again will it be returned to you.
When this repair is not suitable
Unfortunately, we do not offer repairs for Selve drives with brake or gearbox problems.
Repair process
You commission the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes to our Hermes ParcelShop, where we will personally accept it. The repair is carried out on the day it arrives, and you will receive the invoice by email on the same day. After payment is received, the drive unit is shipped back to you insured; for instant bank transfers, this occurs on the same day.
You will receive this
- Fixed price repair for €39, plus shipping.
- Repair on the day of receipt
- 24-month warranty on the replaced components
- Invoice after successful repair, return shipping after payment is received.
Note for hapa customers
hapa SEL Plus motors are manufactured by Selve for hapa. We repair your hapa SEL Plus at the same fixed prices as the structurally identical Selve SEL Plus.
Notice
We only repair unopened Selve drives without any prior repair attempts. Unfortunately, we cannot accept drives with moisture or impact damage, or those that have already been repaired.
This service applies to the Selve SEL plus 2/10 with reference 382040.
Frequently asked questions about the SELVE SEL plus 2/10 drive 382040
How much does it cost to repair the SELVE SEL plus 2/10 drive 382040?
The repair costs a fixed price of €39. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.
How does the repair process work?
You order the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes; the repair is carried out on the day of receipt, and the drive is returned insured after payment has been received.
Do I need to remove the motor and send it in?
Yes, the repair is done by sending the unit in. You can find the exact model name on the motor's nameplate.
Where can I find the operating instructions for SELVE SEL plus 2/10 drive 382040?
You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.
Rainer Lange –
I’m very pleased that everything went so smoothly. The motor is installed and working perfectly. Thank you again for your work. I will gladly recommend you.
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