Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original

Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.

Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original

Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!

Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original

Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!

Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original

Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

Becker R40/17PS Drive R40/17PS Sunshade Drive Repair

Name: Becker R40/17PS Drive R40/17PS Sunshade Drive Repair
Brand: Becker
SKU: R40/17PS
Price: 39.00 EUR
Availability: InStock

★★★★★ 5.0 out of 110 Google reviews

39,00 €

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plus shipping depending on destination country: Germany 6.99 €, EU from 15.49 € · Shipping costs by country

No VAT is charged under section 19 (1) of the German VAT Act (UStG, small business scheme). plus shipping costs

Your awning still extends, but can no longer be retracted properly?
We will repair your Becker R40/17PS sunshade drive for a fixed price of €39.
24-month warranty. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.

Suitable for Becker part number 20401301060.

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Prefer to order on your computer? We will send you this repair link by email.

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Not sure this is your model? Find the right repair →

SKU: 20401301060

Categories: Awning Motor Repair, Becker Tubular Motor Repair, PSF

Brand: Becker

Repairing Becker R40/17PS when the awning no longer retracts properly

The Becker R40/17PS is an electronic sunshade drive from the Becker R series with 40 Nm of torque and 17 rpm, controlled via switch or remote control (no radio). If your awning still extends but no longer retracts smoothly or stops mid-stroke, the problem is almost always a failing component in the motor. We replace precisely this component, after which the drive will operate reliably in both directions again.

Note regarding usability: As long as the motor is defective, your awning will remain in its last extended position. An extended awning cannot be retracted in windy or rainy conditions and is therefore particularly vulnerable. We recommend having any detected defect repaired promptly.

Typical error pattern

The awning still extends, but it can no longer be fully retracted.
The motor runs weakly, slowly, or has become noticeably louder.
The motor stalls under load or responds only with a delay to the switch.

Our repair service for your R40/17PS

For €39 we will replace the defective component of your Becker R40/17PS, with a 24-month warranty on the replaced components.

You order the repair via the shopping cart and immediately receive the shipping information by email.
You send us your unopened, unrepaired drive unit. It will be repaired on the day it arrives.
You will receive an invoice and repair confirmation via email as soon as the repair has been successfully completed.
The insured return shipment will take place on the day payment is received.

Please note: We only repair unopened Becker drives without any prior repair attempts. Unfortunately, we cannot accept drives with moisture or impact damage, or those that have already been repaired.

This service applies to the Becker R40/17PS R40/17PS.

Frequently asked questions about the Becker R40/17PS drive R40/17PS

How much does it cost to repair the Becker R40/17PS R40/17PS drive?

The repair costs a fixed price of €39. You will receive the invoice after successful repair, return shipping will take place after payment is received, and you will receive a 24-month warranty on the replaced parts.

How does the repair process work?

You order the repair via the shopping cart and receive shipping instructions by email. You send the motor via Hermes; the repair is carried out on the day of receipt, and the drive is returned insured after payment has been received.

Do I need to remove the motor and send it in?

Yes, the repair is done by sending the unit in. You can find the exact model name on the motor's nameplate.

Download

You can download the required Becker installation manual via this link.

Which Awning is It Suitable For?

The Becker R40/17PS with 40 Nm is an electronic sun protection drive (switch-controlled, no radio) for folding-arm and cassette awnings, as well as external venetian blinds and screens. As a guideline, the 40 Nm setting is suitable for large awnings up to approximately 6 meters wide and 3.5 meters projected. A typical fault: The awning still extends, but cannot be retracted smoothly. The specifications of the awning or sun protection manufacturer remain the definitive source for sizing. In the case of a repair, this question is moot: Your existing motor is compatible; we will repair it.

Technical Data

Drive: Becker R40/17PS, electronic sunshade drive of the R series
Torque: 40 Nm
Speed: 17 rpm
End stop: electronic, automatic end position detection (point-to-point programmable)
Control: wired via switch or control unit (operating station, can be switched in parallel), no radio control
Applications: Awnings, Venetian blinds, screens and conservatory shading
Overheating protection: integrated
Winding shaft: from Ø 50 mm
Connection cable: pluggable
Reference: R40/17PS

★★★★★

5.0 out of 5

based on 110 verified Google reviews

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago

“Very fast repair. Everything has worked perfectly since.”

Google customer

“Defective Somfy control unit repaired at low cost instead of buying new.”

See all 110 reviews on Google →

Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

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What happens if my device cannot be repaired?

In that case you pay no repair costs. On request we dispose of the motor or control unit free of charge and properly. If you would rather have your device back, we return it for a handling fee of 10 € plus Hermes shipping costs.

Motor no longer goes all the way up or stops too early? Identify the motor type and set or delete end limits step by step according to the Becker installer manual. View the guide

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.

Do I need to adjust anything after the repair?

Yes. Your repaired drive leaves our workshop in checked factory condition. After installation you set the end limits again and, on radio models, pair your transmitters again.