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Converting Somfy Sunea io 20/17 to cable operation: Basic version with LT50 head

Do you want to control your functioning Somfy Sunea io 20/17 via a switch or smart home relay (such as Shelly) and only need the basic function: UP and DOWN with fixed end positions at the top and bottom? Then the basic conversion is the most economical solution. We replace the radio-controlled motor head with a mechanical LT50 head and replace the motor capacitor at the same time.

You will receive this

  • Fixed price €49, plus shipping.
  • New motor capacitor included
  • New four-core connection cable included, the same length as your existing cable (value €9).
  • 24-month warranty on all replaced parts
  • Conversion on the day of arrival
  • Invoice after successful conversion, return shipment after receipt of payment.
Note regarding the end positions
With the mechanical LT50 head, you set the upper and lower end positions directly on the motor head. Electronic functions such as obstacle detection, frost protection, or automatic end positions are not included in this basic version.

Do you want to keep the electronic safety and comfort features? Then choose the comfort upgrade with WT head for €89. You can find a comparison of both options on our Smarthome-Reha page.

Sequence

You order the conversion via the shopping cart and receive shipping instructions by email. You send us your intact motor along with the connection cable via Hermes; the conversion takes place on the day of receipt, and after payment is received, the motor is returned to you insured.

Notice
We only retrofit unopened, fully functional Somfy motors without any prior repair attempts. Is your motor defective? Then find the right repair using our repair selection tool.

This service applies to the Somfy Sunea io 20/17 tubular motor model 1113217.

Frequently asked questions about the basic conversion of the Somfy Sunea io 20/17

What is the difference between a basic and a comfort conversion?

The basic conversion equips your motor with a mechanical LT50 head: UP and DOWN with fixed upper and lower end positions, without electronic functions. The comfort conversion with a WT head retains electronic end positions and safety features such as obstruction detection and freeze protection.

How do I set the end positions after the conversion?

Directly on the LT50 motor head. Instructions are included with the return.

What does the basic conversion cost for the Somfy Sunea io 20/17?

The fixed price is €49 plus shipping, including a new motor capacitor and a 24-month warranty on all replaced parts. You will receive the invoice after successful conversion; insured return shipping will take place after payment has been received.

How does the exchange process work?

You order via the shopping cart and receive shipping instructions by email. You send the intact motor along with the connection cable via Hermes; the conversion takes place on the day of receipt, and after payment is received, the motor is returned insured.

Technical Data

Technical data Somfy Sunea io 20/17
Rated torque 20 Nm
speed 17 revolutions per minute
Performance 160 W
Smallest shaft SW 50
Total length including bearing 663 mm
Weight 2.22 kg
Brake type Slip brake
radio system io-homecontrol, 868 to 870 MHz (tri-band)
power supply 230 V / 50 Hz
Voltage tolerance 205 to 255 V
Protection class IP 44
Thermal protection time 4 minutes
Max. radio transmitters and sensors 9
End position setting electronic (via remote control)
Manufacturer Somfy
Article number 5063118

Suitable for Which Application

The Somfy Sunea io 20/17 is a radio-controlled awning motor (io-homecontrol) for cassette and open folding arm awnings.

As a guideline, the 20 Nm setting is suitable for awnings up to approximately 4 m wide and 3 m projected. However, the awning manufacturer's specifications remain decisive for the final design.

The drive is controlled via io-homecontrol radio, for example with a Somfy Situo io hand transmitter or the TaHoma Smart Home central unit.

In the event of a repair, the question doesn't even arise: your existing motor fits, we will repair it.

★★★★★
5.0 out of 5
based on 110 verified Google reviews
★★★★★

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago
★★★★★

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago
★★★★★

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago
★★★★★

“Very fast repair. Everything has worked perfectly since.”

Google customer
★★★★★

“Defective Somfy control unit repaired at low cost instead of buying new.”

Google customer
Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

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Where can I find the operating instructions for Somfy Sunea io 20/17 Smarthome-Reha Basis?

You will find the matching operating instructions at the top of this page in the Download tab. You do not need them for the repair, you simply send us the removed device.

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.

What our customers say

5.0 110 Google reviews

Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original
Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.
Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original
Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!
Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original
Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!
Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original
Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

See all reviews on Google →

Do I need to set up the replacement motor?

Yes. The replacement motor is not set up for your installation. After installation you pair your transmitters again and set the end limits again.

✓ Purchase on invoice: invoice after successful repair, return shipment after receipt of payment

Withdraw from contract

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