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★★★★★5.0 Google (110 (Reviews)✅ 24-month warranty🔧 Repair on the day of receipt🚚 EU shipping
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Google review for this model

“Fast and reliable. A cost-effective alternative to buying new.”

Matthias Hanebrink ★★★★★
Translated from German by Google · Show original
„Schnell und zuverlässig. Kostengünstige Alternative gegenüber Neukauf.“

Somfy IPSO 10 10/17 not responding? Fast & affordable motor head replacement.

Is your Somfy IPSO 10 10/17 no longer responding to the switch? Can the limit switches no longer be set, or does the motor stop sporadically on its own? Then there is a defect in the motor head. This is where the mechanical limit switch adjustment, the control unit, and the wiring are located. In this case, the motor, brake, and gearbox inside your metal tube are usually still completely intact.

Note on usability
If the motor head is defective, your roller shutter will remain in its last used position. This is more than just a loss of convenience: you can no longer control the blackout function, nighttime burglar protection is lost, and in summer, heat insulation becomes ineffective. We recommend having any detected defect in the motor head repaired promptly.

Typical defects that we can fix with this product

  • The motor no longer responds to the switch and cannot be reset.
  • The motor only runs in one direction.
  • The motor responds sporadically or with a delay to commands.
  • End positions are no longer saved or cannot be reset.
  • The motor starts and stops automatically after a short time.

What is exchanged with this product

We repair your motor through a modular replacement process. We use a particularly sustainable approach:

The metal tube of your motor, including the motor, brake, and gearbox, will remain intact. It will continue to be used because there is no defect in it.

The motor head of your motor, including limit switches, control unit, and wiring, will be replaced with a used, tested motor head. As part of this repair, you will also receive a new capacitor. This ensures that the most common electrical wear parts are replaced at the same time.

The result is a ready-to-use motor at significantly lower costs than a completely new purchase, with a 24-month warranty on all replaced components.

The exchange process is this simple

You order the exchange via the shopping cart. Immediately after placing your order, you will automatically receive the shipping information by email.

Shipping is via Hermes to a Hermes ParcelShop. This reduces your shipping costs and offers added security, as I personally accept all deliveries. Your motor will not be handed over to a neighbor or left unsecured in front of a door.

Shipments are picked up from Hermes Monday through Saturday. On the day of arrival, your motor will be repaired in our workshop. You will receive your invoice by email on the same day. You only pay once your motor has been successfully repaired. Return shipping via Hermes takes place on the day payment is received. If you pay by instant bank transfer, your motor will be shipped back to you the same day.

If the motor is beyond repair

In rare cases, a motor may be damaged beyond repair due to external interference or moisture. In this case, you have two options: We can dispose of the motor free of charge and professionally, or we can return it to you for a processing fee of €10 plus Hermes shipping costs.

Our service

  • Fixed price with no hidden costs
  • Payment only after successful exchange
  • 24-month warranty on all replaced components
  • New capacitor included
  • Shipping via Hermes, personal acceptance in the shop
  • Exchange on the day of receipt
  • With instant bank transfer, returns are shipped the same day.
Notice
We only repair unopened Somfy motors without any prior repair attempts. Unfortunately, we cannot accept motors with moisture or impact damage, or those that have already been repaired.

This service applies to the Somfy IPSO 10 10/17 tubular motor model 200581.

Frequently asked questions about the Somfy IPSO 10 10/17 motor head replacement

How can I tell if the motor head of my Somfy IPSO 10 10/17 is defective?

Typically, the drive will no longer respond or will respond only with a delay, the end positions will shift or no longer be held. Malfunctions following a lightning strike or power surge also indicate a defect in the motor head's control electronics.

What exactly is replaced during a cylinder head replacement?

We are replacing the motor head with the control electronics with a tested component and also replacing the motor capacitor. The motor housing with motor and gearbox will remain in place because it is in good working order.

How much does it cost to replace the motor head on a Somfy IPSO 10 10/17?

The fixed price is €49 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.

For which reference does this exchange apply?

This motor head replacement applies to the Somfy IPSO 10 10/17 with reference number 200581 The reference number can be found on the motor's nameplate.

How does the exchange process work?

You order via the shopping cart and receive shipping information by email. You send the motor via Hermes, the exchange takes place on the day of receipt, and after payment is received, the drive is returned insured.

Where can I find the instruction manual for Somfy IPSO 10 10/17?

You can find the relevant instruction manual on this page under the "Download" tab. You don't need it for the repair; simply send us the removed device.

Suitable for Which Roller Shutter

The Somfy IPSO 10 with 10 Nm is suitable for small to medium-sized roller shutters. The following table serves as a guide to load-bearing capacity:

material SW 50 SW 60 SW 70
Plastic (PVC) up to approximately 6.3 m² up to approximately 5.2 m² up to approximately 4.5 m²
Aluminium (roll-formed, foam-filled) up to approximately 5.1 m² up to approximately 4.2 m² up to approximately 3.6 m²
Wood / extruded aluminum up to approximately 2.6 m² up to approximately 2.2 m² up to approximately 1.9 m²

These values are guidelines for roller shutter heights up to 2.5 meters, including approximately 10% for friction; actual material weights vary depending on the profile and manufacturer. If your requirements are borderline, we recommend contacting us for clarification.

Technical Data

  • Torque: 10 Nm
  • Speed: 17 revolutions per minute
  • Smallest shaft: SW 50
  • Total length including bearing: 514 mm
  • Weight: 1.8 kg
  • Power: 120 W
  • Brake type: Sliding brake
  • Control: wired (via switch)
  • End position setting: automatic (counter + torque detection)
  • Manufacturer: Somfy
  • Article number: 200581
★★★★★
5.0 out of 5
based on 110 verified Google reviews
★★★★★

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago
★★★★★

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago
★★★★★

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago
★★★★★

“Very fast repair. Everything has worked perfectly since.”

Google customer
★★★★★

“Defective Somfy control unit repaired at low cost instead of buying new.”

Google customer
Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

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Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.

What our customers say

5.0 110 Google reviews

Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original
Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.
Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original
Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!
Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original
Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!
Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original
Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

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✓ Purchase on invoice: invoice after successful repair, return shipment after receipt of payment

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