Repair Somfy Chronis IB instead of buying new
The Somfy Chronis IB is a timer switch for roller shutters and awnings that automatically raises and lowers your blinds at the set times. Like any electronic device, it can fail after years of use. In most cases, this isn't a total loss, but rather a worn component that we replace.
Typical defects
- The controller no longer responds to the Up or Down button.
- It only clicks when pressed, but the motor doesn't run.
- The control system isn't switching at all anymore.
How we repair your timer
We repair your existing timer and replace the damaged component instead of replacing the entire unit at a higher cost. Fixed price €25, with a 24-month warranty. You will receive the invoice after successful repair; insured return shipping will be arranged after payment is received.
This is how your repair will proceed
Order the repair via the shopping cart. You will then receive the shipping information and send us your removed device. We will repair it on the day of receipt and send it back after payment has been received.
This repair applies to item number 709611.
Notice
We only repair unopened Somfy devices without any prior repair attempts. Unfortunately, we cannot accept devices with moisture or impact damage, or those that have already been repaired.
This service applies to the Somfy Chronis IB programmable timer model 709611.
Frequently asked questions about the Somfy Chronis IB
Which Chronis IB part number are you repairing?
This repair applies to the Somfy Chronis IB with article number 709611 You can find the number on the type plate on the back of the timer.
My Chronis IB only clicks when I press the button, but the roller shutter doesn't move. Can you repair it?
Yes. In most cases, a single component is worn out, which we replace. The repair costs a fixed price of €25, with a 24-month warranty. You will receive the invoice after successful repair, and insured return shipping will take place after payment is received.
After a power outage, the clock is gone and the timers no longer function. Does this require repair?
Yes. If the Chronis IB loses its set time after a power outage, we will also fix this for €25. We will replace both faulty components together for €35.
How much does it cost to repair the Chronis IB?
The repair costs a fixed price of €25 per fault, with no hidden costs. You only pay once your timer has been successfully repaired.
How does the repair process work and how long does it take?
You order the repair via the shopping cart and receive the shipping information by email. Your device will be repaired on the day of receipt and returned after payment has been received.
Astrid Wirth –
Perfect service, highly recommended, headquarters are up and running again.
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Verified purchase. Find out more
Swen Stundzik –
Very quick repair, controls are working again.
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Verified purchase. Find out more