Do you have any questions?

Repair request
★★★★★5.0 Google (110 (Reviews)✅ 24-month warranty🔧 Repair on the day of receipt🚚 EU shipping
Return to previous page

Becker R50/11C PSF+ motor head replacement: defective radio electronics in the awning motor

Replacement part for the Becker R50/11C PSF+ (part number 2050 130 156 0 ), the sunshade drive of the Becker R series with 50 Nm, 11 rpm and integrated Centronic radio receiver. If the defect is located in the motor head, i.e., in the circuit board, radio receiver and control unit, we replace the motor head with a tested, used one and renew the motor capacitor. The motor housing with motor, brake and gearbox remains unchanged, therefore the fixed price of €99 is retained instead of purchasing a new unit.

Note regarding usability: As long as the motor is defective, your awning will remain in its last extended position. An extended awning cannot be retracted in windy or rainy conditions and is therefore particularly vulnerable. We recommend having any detected defect repaired promptly.

When this exchange is the right thing to do

This repair addresses defects in the motor housing, which contains the circuit board, radio receiver, and control unit. Typical symptoms include:

  • The drive no longer responds to the remote control and cannot be relearned even after a factory reset.
  • The drive only runs in one direction; in the other direction it merely clicks.
  • The radio range has decreased significantly; the motor only reacts from a distance of a few meters.
  • The end positions are no longer held or cannot be reset.
  • The drive starts and stops automatically after a short time.

What is exchanged with this product

We only replace what is defective. The motor housing of your drive, including the motor, brake, and gearbox, remains intact and is reused, as it is not faulty. The motor head, including the circuit board, radio receiver, and control unit, is replaced with a used, tested motor head, and you also receive a new motor capacitor. This ensures that the most common electrical wear parts are replaced at the same time. You receive your own drive back, fully functional, with a 24-month warranty on all replaced components. This conserves resources and is significantly more cost-effective than purchasing a new drive.

Re-teach after the swap

The replacement motor head will arrive in its factory state. Therefore, you will need to reprogram your remote control and readjust the end positions of your awning. The necessary steps are described in the Becker installation manual.

When another repair is suitable

If the motor only hums and the awning doesn't move, the fault isn't in the motor head. In that case , repairing the R50/11C PSF+ for €49 is the more economical option.

Requirements

To exchange, please send us your R50/11C PSF+. The drive must not have been opened, mechanically damaged, become damp, or be composed of multiple drives.

Exchange process

You initiate the exchange via the shopping cart and receive shipping instructions by email. Send the drive unit via Hermes to our Hermes ParcelShop, where we will personally accept it. The exchange takes place on the day of receipt, and you will receive the invoice by email on the same day. After payment is received, your drive unit will be returned to you insured.

Frequently asked questions about the Becker R50/11C PSF+ motor head replacement

How can I tell if the motor head of my Becker R50/11C PSF+ is defective?

Typical symptoms include the motor no longer responding to the remote control, responding only with a delay, a significantly reduced radio range, or the failure to maintain end positions. Malfunctions following a lightning strike or power surge also indicate a defect in the motor head.

What exactly is replaced during a cylinder head replacement?

We are replacing the motor head, including the circuit board, radio receiver, and control unit, with a tested component and also replacing the motor capacitor. The motor housing with the motor, brake, and gearbox will remain in place because it is in good working order.

How much does it cost to replace the motor head on a Becker R50/11C PSF+?

The fixed price is €99 plus shipping, with a 24-month warranty on all replaced parts. You will receive the invoice after successful repair; insured return shipping will take place after payment has been received.

For which reference does this exchange apply?

This motor head replacement applies to the Becker R50/11C PSF+ with part number 2050 130 156 0 You can find the number on the type plate of your drive.

Do I need to reprogram my remote control after replacing it?

Yes. The replaced motor head is in its factory state, therefore you will need to reprogram your remote control and readjust the awning's end positions.

How does the exchange process work?

You order via the shopping cart and receive shipping information by email. You send the drive unit via Hermes; the exchange takes place on the day of receipt, and after payment is received, the drive unit is returned insured.

Which Awning is It Suitable For?

The Becker R50/11C PSF+ with 50 Nm is an electronic radio-controlled sun protection drive ( Becker Centronic) for folding-arm and cassette awnings, as well as external venetian blinds and screens. As a guideline, the 50 Nm setting is suitable for very large awnings up to approximately 7 meters wide and 4 meters projected. A typical fault: The awning still extends, but cannot be retracted smoothly. The specifications of the awning or sun protection manufacturer remain decisive for sizing. In the case of a repair, this question is moot: Your existing motor fits; we will repair it.

Technical Data

  • Drive: Becker R50/11C PSF+, electronic radio-controlled sunshade drive of the R series
  • Torque: 50 Nm
  • Speed: 11 rpm
  • End stop: electronic, automatic end position detection and storage
  • Radio receiver: integrated, Becker Centronic (868 MHz)
  • Application: Awnings, Venetian blinds and other sun protection
  • Overheating protection: integrated
  • Winding shaft: from Ø 50 mm
  • Connection cable: pluggable
  • Operating voltage: 230 V / 50 Hz
  • Reference: 20501301560
★★★★★
5.0 out of 5
based on 110 verified Google reviews
★★★★★

“Everything worked super fast and reliably. The roller shutter controls were repaired on the very day they were delivered.”

Monika J. 5 months ago
★★★★★

“I am thrilled. I had not expected that the brake could be repaired. Compared to new motors we saved a lot of money.”

Jochen R. 2 months ago
★★★★★

“Good repair. I had 2 Somfy Chronis Uno repaired. Both have been running perfectly again for about 14 days. Super.”

Kurt L. 6 months ago
★★★★★

“Very fast repair. Everything has worked perfectly since.”

Google customer
★★★★★

“Defective Somfy control unit repaired at low cost instead of buying new.”

Google customer
Source: Google Business Profile service-rohrmotor.de · Reviews translated from German

Reviews

There are no reviews yet.

Be the first to review “Becker R50/11C PSF+ Motor Head Replacement (Not Responding / No Radio Signal)”

Your email address will not be published. Required fields are marked

What happens if my device cannot be repaired?

In that case you pay no repair costs. On request we dispose of the motor or control unit free of charge and properly. If you would rather have your device back, we return it for a handling fee of 10 € plus Hermes shipping costs.

Where do I send the device after ordering?

Immediately after your order you receive the shipping address and brief shipping instructions by e-mail. You simply send us the well-packed device. Please do not send anything unrequested to our company address, no parcels can be accepted there.

What our customers say

5.0 110 Google reviews

Sebastian Huperz 3 months ago

Highly recommended. I sent in a defective Selve brand motor and received it back repaired super quickly. I am completely satisfied and can only agree with the top reviews. I would send any future defective motors here again. Thank you.

Translated from German by Google · Show original
Sehr zu empfehlen. Ich habe einen defekten Motor der Marke Selve hingeschickt und super schnell repariet zurück bekommen. Ich bin rundum sehr zufrieden und kann den TOP Rezensionen nur zustimmen. Ich würde jeden weiteren defekten Motor wieder hier hin schicken. Danke.
Heinz Werner Harzheim 4 months ago

Absolutely fantastic and fast – we had our repaired motor back just one week after sending it in and now have a working awning again. They also quickly helped us with our inquiry regarding a programming issue. Highly recommended!

Translated from German by Google · Show original
Absolut super und schnell - eine Woche nach Versand hatten wir unseren reparierten Motor schon zurück und haben jetzt wieder eine funktionierende Markise. Auch auf unsere Anfrage hinsichtlich eines Problems, das wir beim Programmieren hatten, wurde uns schnell geholfen. Klare Empfehlung!
Josef Aumiller 2 months ago

Excellent service! Even after the initial repair attempt was unsuccessful, they immediately explored all possible solutions and then sent a replacement device. Very good and prompt responses, and superb service! I would use them again anytime!

Translated from German by Google · Show original
Sehr guter Service! Auch nachdem die erste Reparatur nicht den gewünschten Erfolg brachte, wurden sofort alle Möglichkeiten versucht und anschließend ein Austauschgerät geschickt. Sehr gute und schnelle Rückantworten sowie super Service! Jederzeit wieder!
Laszlo Novak 6 months ago

I was truly surprised by how precise and fast the service was. I hadn't expected it to be finished so quickly, or even that it was possible to do it so well. I can only congratulate you – I will definitely recommend you wholeheartedly. Many thanks again!

Translated from German by Google · Show original
Ich war wirklich überrascht, wie präzise und schnell der Service war. Ich hätte nicht gedacht, dass es so schnell fertig wird und dass es überhaupt möglich ist, es so gut zu machen. Ich kann nur gratulieren – ich werde Sie auf jeden Fall von ganzem Herzen weiterempfehlen. Noch einmal vielen D

See all reviews on Google →

All brands, symptoms and prices at a glance: Have your awning motor repaired.
✓ Purchase on invoice: invoice after successful repair, return shipment after receipt of payment

Withdraw from contract

Most frequently repaired modelsSomfy Centralis Uno IB·Somfy Soliris Uno·Somfy Chronis Uno·Dunkermotoren D249·Becker R8/17R·Somfy Ilmo WT 6/17·Somfy Orea RTS 40/17