Your roller shutter or awning motor is broken and you're wondering: should you have it repaired or buy a new one? This page provides clear guidance and repair prices by brand.
In short: In most cases, the repair is worthwhile.
With a faulty tubular motor, it's rarely the entire drive unit that's broken, but usually just a single component. We replace this specific damaged part, starting from €29. Your original motor remains in place, saving you the hassle of removing and installing a new one. After the repair, the drive unit is restored to its factory settings; you'll simply need to recalibrate the end positions and radio transmitter.
Repair prices by make and model
Motor or control
Fixed-price repair
Somfy control unit and timer ( Chronis, Centralis, Thermis )
All prices are fixed. You will receive the invoice after successful repair, return shipping will take place after payment has been received, and you will receive a 24-month warranty on the replaced parts.
When does buying a new one make more sense?
A new motor is only worthwhile if the drive is severely damaged mechanically, has been subjected to moisture or physical damage, or if a repair attempt has already been made. We cannot accept such drives. In all other cases, repair is significantly cheaper, as a new motor costs many times more, plus the costs of removal, installation, and complete readjustment of the end positions.
This is how the repair process works
You select your model via the repair selection, send the motor via Hermes, we repair it on the day of receipt and send it back insured.
In most cases, yes. Since usually only one component is defective, the repair costs from €29 and is significantly cheaper than a new motor including installation and adjustment.
How much does a new tubular motor cost in comparison?
A new tubular motor costs many times more than a repair, plus the costs of removal, installation, and complete readjustment of the end positions. With a repair, your already adjusted motor remains intact.
Which brands do you repair?
Somfy, Becker, Selve, Simu, Warema and Markilux, as well as Dunkermotoren and Somfy control systems.
✓Purchase on invoice: invoice after successful repair, return shipment after receipt of payment
